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IT Support Specialist-Temporary Role!

Cornerstone Staffing, Inc. Omaha, NE

Job Description

Seeking an experienced IT Support Specialist for a contract role.  Associate’s Degree in Computer Science, MIS or related degree required.  Bachelor’s degree in Computer Science, MIS or related degree preferred.  Must have 2-4 years of direct experience in the administration, maintenance, and support of business applications in web environment, database management, electronic mail systems, and operating systems.  Experience working with a Wyse terminal is highly desired!


  • Provide support to end-users by responding to a variety of issues, questions, and concerns related to hardware or software support
  • Provide day-to-day troubleshooting, support, and maintenance of the systems, including monitoring vendor software patches and enhancement releases, and working with appropriate subject matter experts to plan and implement
  • Assist with conversions, system changes, and new application implementation
  • Assist with security, problem reporting, user support, coding standards, development, testing and migration
  • Evaluate, prioritize and resolve complex problems using all resources available
  • Perform software installations on company-owned devices
  • Create end-user documentation to support the roll out of systems/new features in coordination with business units
  • Analyze system logs and identify potential issues with computer systems
  • Introduce and integrate new technologies into existing data center environments
  • Apply operating system updates, patches, and configuration changes on in-house and non-managed systems
  • Install and configure new hardware and software
  • Add, remove, or update user account information
  • Ensure system security
  • Maintain procedures manual, documentation for the licensing of all software, and documentation and inventory of all hardware and software
  • Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI)


  • Experience maintaining and supporting Windows server operating systems and Windows desktop operating systems
  • Proficiency in Microsoft Office products (Word, Excel, PowerPoint) and electronic mail system
  • Affinity for trouble-shooting and problem-solving; strong critical thinking skills
  • Ability to understand business/industry and align IT strategies with business objectives
  • Ability to assist and instruct end-user effectively
  • Excellent verbal and written communication skills, including the ability to understand a wide range of perspectives
  • Ability to work in a fast-paced, detailed-oriented environment, at times requiring unscheduled and/or irregular hours

Please send your resume to

Only candidates with the applicable experience will be considered


Job Details

Date Posted May 24, 2019
Date Closes July 8, 2019
Located In Omaha, NE
Job Type Full-time Employee
SOC Category 15-1071.00 Network and Computer Systems Administrators
Zipcode 00000
Name Corey Christenson
Address 13934 GOLD CIRCLE
City, State and Zip Omaha, NE 68154
Phone (402) 896-9191 x110
FAX (402) 614-1374

This job requires the following skills

  • Microsoft - Excel
  • Microsoft - Outlook
  • Microsoft - Word
  • Database Analyst
  • Network Security
  • Hardware Installation / Setup
  • Helpdesk / Service Desk Manager
  • Hardware Build / Repair / Upgrade
  • Software Install and Upgrades