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Call Center Representative

Cornerstone Staffing, Inc. Omaha, NE

Job Description

Cornerstone is hiring multiple Call Center Representative for our client to provide thorough and accurate responses to customer requests and inquiries received via phone and email. You will assist and support customers with a positive and proactive approach to ensure that your customer’s issues are resolved in a professional and caring manner. The Call Center Representative will give the best experience possible while working in a fun and relaxed environment!

Responsibilities for the Call Center Representative:

  • Communicate with customers in a professional and friendly manner while maintaining service quality guidelines
  • Working knowledge of client products and systems
  • You will be the first point of contact for customers, responding to a range of customer issues
  • Assist customers with order placement, gather and verify customer information, account balance inquiries, provide order status information, and answer general questions and inquiries
  • Make outbound calls as needed and special projects as assigned

Minimum Requirements for the Call Center Representative:

  • 6 months of call center experience
  • Must be able to navigate through numerous computer windows in an efficient manner while speaking with the customer
  • Ability to adapt to a regular changing environment
  • Ability to type 35 wpm with 90% accuracy
  • Excellent computer skills with all Microsoft programs, including Outlook, Excel and Word

Job Details

Date Posted December 12, 2018
Date Closes January 26, 2019
Located In Omaha, NE
Job Type Full-time Employee
Compensation Hourly Wage, $12.00 - $15.00, Based on Experience
Mon: 8 am to 4 pm
Tue: 8 am to 4 pm
Wed: 8 am to 4 pm
Thu: 8 am to 4 pm
Fri: 8 am to 4 pm
SOC Category 15-1041.00 Computer Support Specialists
Zipcode 68144
Name Scott Anthony
Address 13934 GOLD CIRCLE
City, State and Zip Omaha, NE 68144
Phone 402-896-9191 x 114
FAX 402-614-1374

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dental
  • Life Insurance
  • Medical

This job is related other jobs in these career categories

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dental
  • Life Insurance
  • Medical