Lutz Tech + Service Desk Engineer
Lutz Tech is an information technology firm that partners with local businesses to simplify the complex world of IT. We are currently seeking an eager candidate to join our Team as a Service Desk Engineer. This is your opportunity to start a career in tech and advance as your skills grow!
· Every day is unique, full of unique challenges and opportunities to learn!
- Work with cutting-edge technology and IT infrastructure.
- Enhance your troubleshooting and critical thinking skills.
- Hands on training by experienced systems engineers and architects.
- Pursue additional training and IT certifications.
- Develop and grow your skills at the forefront of the tech industry!
Responsibilities, qualifications, and more information below:
- Remote support of Microsoft workstations and servers
- Troubleshooting on prem and cloud-based infrastructure
- Must have the ability to work flexibly with various tech teams
- Ticket tracking, time entry and network documentation
- Troubleshoot technical issues with a service first mentality
- Ability to problem solve creatively and bring your own solutions to the table
- Comfortable in a fast paced, ever evolving work environment
- Self-guided development and a motivation to face a new challenge head on.
- Excellent customer service skills
Responsibilities include support and maintenance of server, desktop and network infrastructure:
- Microsoft Active Directory
- Microsoft Windows 8 and Windows 10 workstations
- Networking equipment (Firewalls, Access Points, etc.)
- Windows Server and Microsoft Azure environments
- Exchange and Microsoft 365
- Citrix, VDI and Remote Desktop Services
- Microsoft Office platform
- Android and iPhone Support
- Domain registrar and certificate management
- Physical, Virtual and Cloud based infrastructure
We’re proud of our unique work culture; driven to be the best at what we do without taking ourselves too seriously (you’ll see what we mean in the interview...). If want the opportunity to advance your career with a team that always has your back, Lutz Tech makes a great place to call home.
For confidential consideration and a prompt response, you can apply now at www.lutz.us/apply. We’re looking forward to it!
Job Number -- 4966RR