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Lutz Tech + Service Desk Technician

Lutz Omaha, NE

Job Description

Job Description


Lutz Tech + Service Desk Technician 

Lutz Tech is a software development and managed network solutions firm that partners with clients to simplify complexities. We have a sharp, experienced team that believes in looking you in the eye to get where you’re coming from.

We are currently seeking an eager candidate to join our Team as a Service Desk Technician in Omaha, NE. Responsibilities, qualifications, and highlights below:

• Work with cutting edge technology
• Enhance your troubleshooting and critical thinking skills
• Receive mentoring from experienced systems engineers
• Will be responsible for building, repairing and installing PC and Mac workstations for Lutz clients
• Assist in the deployment of large and small scale network projects
• Provide onsite assistance to the Lutz Helpdesk
• Must be comfortable solving problems
• Must have the ability to build partnerships with various teams
• Provide technical support services to clients, including ticket tracking and documenting resolution beginning to end
• Must be able to diagnose technical issues and find resolution following documented procedures
• Ability to bring own solutions to the table
• Self-managed and driven to solve problems

Will be responsible for troubleshooting and maintenance of server operating system, server application, desktop operating system and applicable hardware;
• Routers
• Firewalls
• Switches
• VPNs
• Microsoft Windows 2003-2012 environments
• Exchange
• Remote Desktop Services
• Microsoft XP/Vista/Win7/Win8 and Office
• Mobile Phone Support
• Third party vendor management
• Domain registrar and certificate management
• VMware/Hyper-V

If you are passionate about advancing your career path, want hands on experience and want to be part of a winning team, Lutz Tech is the place for you (don’t mind the rubber bands flying across your desk)!

For confidential consideration and the most prompt results, go to  You can also call Caitlin Cain at 402-769-7051 or send your resume to  

Job Number - 4573CC


Job Details

Date Posted February 21, 2020
Date Closes March 22, 2020
Located In Omaha, NE
Department Lutz Tech
Function o Routers o Firewalls o Switches o VPNs o Microsoft Windows 2003-2012 environments o Exchange o Remote Desktop Services o Microsoft XP/Vista/Win7/Win8 and Office o Mobile Phone Support o Third party vendor management o Domain registrar and certificate management o VMware/Hyper-V
Job Type Full-time Employee
Experience Level Entry Level (0-2 yrs. experience)
Hours 40 hours per week
Start Date Immediately
Positions Available 1
SOC Category 15-1041.00 Computer Support Specialists
Zipcode 68154
Name Katie Valasek
Address 13616 California Street
City, State and Zip Omaha, NE 68154
Phone 402-778-7989

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Profit Sharing
  • Accidental Death and Dismemberment
  • Dental
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Prescription Drug Plan
  • Professional Liability
  • Short-Term Disability
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Casual Dress
  • Continuing Education Program
  • Discounts on Employer Merchandise & Services
  • Employee Referral Program
  • Financial Planning
  • Flexible Hours
  • Free Parking
  • Holiday Party
  • Paid Holidays
  • Paid Vacations
  • Remote Access
  • Time-off to Pursue Interests
  • Unpaid Leaves of Absence
  • Wellness Program
  • Achievement Awards
  • Bonus Plan
  • Corporate Perks
  • Employee Ownership
  • Merit Increases

This job requires the following skills

  • Hardware Build / Repair / Upgrade
  • Microsoft Software Asset Management (SAM)
  • Software Install and Upgrades
  • Technical Support
  • Technology Procurement

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Profit Sharing
  • And More ...