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IT Operations Analyst

WorldView Ltd. Omaha, NE

Job Description

As a leading provider of ECM (Enterprise Content Management) software and services, WorldView provides exceptional opportunities for self-development while building an exciting career in a leading-edge, high-tech industry. As a WorldView employee, we will provide you with the training and support you need to excel in the career path you have chosen. If you have the drive and ambition to apply your knowledge and skills, you’ll appreciate the opportunities that WorldView has to offer. Visit our web site at www.worldviewltd.com to learn more about our company.

Position Description: As an IT Operations Analyst, you will be responsible for maintaining, supporting, and operating our internal and customer facing Windows based servers and network. This will include maintenance and support of all desktops, servers, networking equipment and associated peripherals. Candidate must be able to work independently at a fast pace in a hi-tech company.


Maintenance, support and operations of a Windows based network including:

  • Provide troubleshooting skills to resolve technical problems
  • Proactive Operation, Implementation, Maintenance, and Support of Windows based networks including: Windows Server 2012 & 2016; Office 365, SQL Server 2014 & 2016; IIS6 & 7
  • Operation & Maintenance of WorldView’s production Azure cloud environment
  • Operation, implementation and maintenance of routers and switches
  • Execution of Backup, Operational Recovery, and Disaster Recovery Plan
  • Operation and maintenance of Phone System

Will include maintenance and implementation of Third Party Software applications including:

  • Hyland OnBase Document Management Systems
  • Upland FileBound Document Management Systems


  • Ability to work 12 – 8 PM or after hours
  • 2-3 years of experience operating a windows-based network including IIS, SQL Server, User Management, Disaster Recovery, Monitoring, Maintenance and Documentation
  • 2 years of experience working in the Microsoft Azure platform including Azure Managed SQL.
  • Knowledge of SQL Server maintenance schedules (advanced query writing skills not necessary).
  • Experience supporting a highly available SQL Server Environment.
  • 2-3 years of experience supporting systems in a 24X7, high availability environment
  • 1-3 years of experience working with virtual infrastructure
  • Solid understanding of core networking principals (TCP/IP, DNS, NAT)
  • Experience of taking part in or taking ownership of complex technical infrastructure projects
  • Excellent customer service, communication and interpersonal skills
  • Strong analytical and organizational skills with emphasis on attention to details
  • The ability to follow best practices and prescribed development methodologies in the performance of the above duties
  • Ensure consistent level of quality in the design and implementation of software solutions

Preferred Skills:

  • Microsoft Certified Professional certification is strongly preferred
  • Knowledge of Hyland OnBase a bonus (not essential)



WorldView is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Job Details

Date Posted March 5, 2019
Date Closes April 4, 2019
Address 5005 S 153rd St, Suite 203
Located In Omaha, NE
Job Type Full-time Employee
Compensation Salary
Experience Level Entry Level (0-2 yrs. experience)
Ability to work 12 - 8 pm or after hours.
SOC Category 15-1071.00 Network and Computer Systems Administrators
Zipcode 68137
Name WorldView HR
Address 5005 S 153rd Street, Suite 203
City, State and Zip Omaha, NE 68137

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Profit Sharing
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Employee Referral Program
  • Holiday Party
  • Paid Holidays
  • Paid Vacations
  • Sick Leave
  • Tuition Reimbursement
  • Bonus Plan

This job requires the following skills

  • Data Infrastructure
  • Network Infrastructure
  • TCP/IP
  • SQL
  • Operating Systems
  • HP Servers
  • Remote Administration
  • Server / Storage Administration
  • Customer Service / Troubleshooting

This job is related other jobs in these career categories

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Profit Sharing
  • Accidental Death and Dismemberment
  • Dental
  • And More ...