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System Support Analyst - Omaha, NE

WorldView Ltd. Omaha, NE

Job Description

As a leading provider of ECM (Enterprise Content Management) software and services, WorldView Ltd. provides exceptional opportunities for self-development while building an exciting career in a leading-edge, hi-tech industry. As a WorldView employee, we will provide you with the training and support you need to excel in the career path you have chosen. If you have the drive and ambition to apply your knowledge and skills, you’ll appreciate the opportunities that WorldView has to offer. Visit our web site at to learn more about our company.

Our rapidly growing, innovative company is seeking a goal-driven team member to fulfill System Support Analyst responsibilities.

Position Description:

As a System Support Analyst, you will be responsible for maintaining, supporting, and administrating our internal and customer facing servers and network. This will include maintenance and support of all servers and networking equipment while providing tier 2 and 3 user support as needed. Candidate must be able to work independently at a fast pace in a hi-tech company. The ideal candidate will possess the desire grow quickly in this position and develop into a System Administrator.

Primary Responsibilities:

Maintenance, support and implementation to include (but not limited to):

  • Provides advanced troubleshooting skills to resolve technical problems
  • Provide support for Windows environment
  • Maintenance of routers and switches
  • Assist in the maintenance Of WorldView’s production Azure cloud environment.
  • Planning, implementation and maintenance of routers, switches, Disaster Recovery
  • Maintenance of Phone System

Will include maintenance and implementation of Third Party Software applications including:

  • Hyland OnBase Document Management Systems
  • Kofax Ascent Capture systems

Essential Skills and Qualifications:

2 years of experience directly responsible for the day-to-day support desktop and server infrastructure which includes: IIS, MSSQL Server, and Active Directory

  • Experience working with Windows Servers hosting real-time mission critical 24x7 available customer-facing web-based applications
  • Familiar with the Cisco ASA firewall and basic firewall management /monitoring
  • Experience supporting systems in a 24X7, high availability environment
  • Experience of taking part in or taking ownership of complex technical infrastructure projects
  • Excellent customer service, communication and interpersonal skills
  • Strong analytical and organizational skills with emphasis on attention to details
  • The ability to follow best practices and prescribed development methodologies in the performance of the above duties
  • Ensure consistent level of quality in the design and implementation of software solutions

Preferred Skills and Qualifications::

  • Familiar with Microsoft Azure or Microsoft Hyper-V  or VMware environments
  • Familiar with Active Directory replication in the Azure and Office 365 environments
  • Familiar with Office365 Administration and Office 365 Exchange Administration
  • Solid understanding of core networking principals (TCP/IP, DNS, NAT)

WorldView is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Job Details

Date Posted June 6, 2018
Date Closes July 6, 2018
Address 5005 S 153rd St, Suite 203
Located In Omaha, NE
Job Type Full-time Employee
Compensation Salary
Experience Level Entry Level (0-2 yrs. experience)
SOC Category 15-1071.00 Network and Computer Systems Administrators
Zipcode 68137
Name WorldView HR
Address 5005 S 153rd Street, Suite 203
City, State and Zip Omaha, NE 68137

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Profit Sharing
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Employee Referral Program
  • Holiday Party
  • Paid Holidays
  • Paid Vacations
  • Sick Leave
  • Tuition Reimbursement
  • Bonus Plan

This job requires the following skills

  • Data Infrastructure
  • Network Infrastructure
  • TCP/IP
  • SQL
  • Operating Systems
  • HP Servers
  • Remote Administration
  • Server / Storage Administration
  • Customer Service / Troubleshooting
At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Profit Sharing
  • Accidental Death and Dismemberment
  • Dental
  • And More ...