Description

Omaha Housing Authority, a Non-Profit Government Public Housing Agency based in Omaha, is seeking a Community Outreach Coordinator to conduct interviews with individuals and families seeking insight into personal problems. This individual helps define goals and creates plans of action reflecting interests and abilities, assists the resident with achieving self-sufficiency, encourages residents to participate in training and educational programs, and ensures compliance with OHA policies and procedures.

Essential Functions:

• Conduct initial home visit to evaluate individual and family needs.  Make referrals to community and social service agencies based on data collected and personal observations.
• Interact with residents and their families to build trusting relationships between the family and OHA Family and Community Services staff.
• Cultivate the resident strengths and challenges them to reach stated goals.  Use effective recruiting and assessment methods that result in individuals participating in local educational and training programs.
• Interact with all OHA departments, social service agencies, community partners and resident organization. Attends resident organization meetings and interacts with resident youth in the study center.
• Provide counseling in an individual, family or group environment.
• Maintain confidential resident files on services delivered and problems encountered.
• Must clearly understand all aspects of the policies and procedures of OHA and effectively communicate them to the residents.
• Compile data and prepares weekly, monthly and quarterly reports.
• Encourage resident youth participation in anti-gang and anti-drug activities.
• Work closely with the Police Department and Omaha Public Schools. Encourage resident parents to attend school-related functions.  Coordinates and ensures transportation needs are met.

Additional Responsibilities:

• May provide transportation for residents.
• May assist with special projects.
• May represent OHA at community and advisory counsel meetings.  
• May work weekend and evening hours.
• May be required to carry a cell phone.
• May serve on boards and committees as directed by supervisor.
• Perform other duties as assigned.

Qualifications:

• Must have three (3) years experience in human relations and excellent and positive communications skills.
• Bachelor’s degree in human services or related field and three (3) years of related experience or equivalent combination of experience and training.
• Must be able to operate a motorized vehicle.  Must have a driver’s license, a home telephone, and reliable insured transportation for use on the job daily.

Skills & Abilities:

• Ability to interact with a diversified group of individuals from a variety of social economic conditions and ethnic origins.
• Must retain all data collected in a confidential manner.
• Must be able to accurately assess the needs of youth.
• Ability to present recommendations in oral and written form.
• Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.
• Ability to sit, stand and walk up to 100% of the time; and reach stoop, squat, push, pull and type up to 25% of the time. Must be mobile and move through out the OHA developments.
• Ability to move objects weighing up to ten (10) pounds up to 33% of the time.

Full benefits package includes: health, dental, vision, life insurance, and AD&D, paid holidays, paid vacation and retirement plan.

OHA is an equal opportunity employer, M/F/D/V.

Submit resume to apply.