About Nebraska Home Pediatrics

Nebraska Home Pediatrics is unlike any other practice in Omaha. The company was founded by a working mother of four who understands the importance of work-life balance. Family should always, and will always, come first at NHP.

We have high standards for our team members, especially for the leaders. The leadership team knows that in order for NHP to be successful they need to give the team members the resources to succeed. The culture will be different than most other companies you have worked in as the team members tell leadership what they need to be successful and the leadership will actually listen and support the team members.

Nebraska Home Pediatrics is fully invested in their employees. Every employee will be eligible for profit sharing every year. When the company does well then the employees will be financially rewarded for the team’s success on an annual basis.

Nebraska Home Pediatrics believes in evidenced based medicine. The culture that is promoted within Nebraska Home Pediatrics requires employees to have received the initial two rounds of Covid 19 vaccinations and the yearly influenza vaccinations, unless there is a documented medical or religious exemption. We pride ourselves in creating a safe environment for our patients no matter the state of their immune system.

Job Summary and Responsibilities

Deliver extraordinary customer service through face to face and phone interactions
Correctly and efficiently register patients, verify insurance eligibility, and check in patients
Verify authorization requirements and assist the nurse and/or manager with obtaining approvals based on insurance guidelines
Complete all required registration billing information in the electronic medical record
Collect time of service and account balance payments from parents/guardians in a courteous and professional manner
Direct parents/guardians and patients to appropriate setting
Assist with incoming calls and transfer to the appropriate personnel
Use interpersonal skills with both coworkers, parents/guardians, and patients in the daily performance of duties
Maintain confidentiality and demonstrate respect for the privacy of patient information
Participation by all team members to champion a positive work environment
Employees are responsible for all other duties as assigned by leadership for which capability has been demonstrated.

Qualifications and Experience [FT/PT]

High School diploma/GED required

Basic knowledge of common medical terminology strongly preferred.
Outstanding customer service and prior computer experience required.
Proficient in the ability to adapt to rapidly changing environments while meeting our patient/guardian’s demands and needs

Participation by all team members to champion a positive work environment
Employees are responsible for all other duties as assigned by leadership for which capability has been demonstrated.

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