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Director of Clinical Services - Behavioral Health

Careerlink Jackson, TN

The Director of Clinical Services will be part of the leadership team, consisting of compassionate professionals providing high-quality care. Our team is extremely collaborative with one another and the patients and their families seeking to optimize the therapeutic value our patients receive while in our care. Responsibilities include planning, coordinating, and oversight of all clinical services, developing policy and procedures, unit schedules, protocols, treatment guidelines, education material, and educational programs. Manages the program milieus, assigns and monitors supervision of clinical service staff, ongoing growth, continuity and development of program services, and coordination with other departments.



  • Represent the Clinical Services Department at the executive level and in consultation with the Chief Nursing Officer and the Medical Director, plan, develop, and implement formal and organized clinical services programs as part of the therapeutic milieus.
  • Overseeing the overall performance and function of the programs through controlling accountability and key measures of therapy staff.
  • Responsible for ensuring programmatic activities are occurring and documented accordingly in the patient medical record. Monitor medical records for appropriate documentation of care and effectiveness of the treatment plan.
  • Assist with developing and implementing departmental policies and procedures, QA/PI programs, peer review, and standards of care.
  • Provide in-service education and instruction to multi-disciplinary staff, students, and others as requested (based on evidence-based practice modalities).
  • Maintain up-to-date knowledge and resource files related to psychosocial issues and community resources.
  • Possess knowledge of and comply with regional, state, and federal/judicial operational procedures (ED/CME/OPC/MOTs, etc.).
  • Strategically solve problems that encompass the larger view of the organization by utilizing an understanding of organizational dynamics in planning and problem-solving.
  • Remain current on all clinical techniques and evidence-based practices.
  • Coordinate clinical intern affiliations with local universities, ensuring contracts are current and interns are appropriately supervised.
  • Maintain an active involvement and awareness of all patient admission, discharges, and transfer, to include system continuity with appropriate levels of care, discharge safety, and step-down conversions.
  • Serve on Facility Committees and attend all committee meetings as assigned.
  • Develop and implement a Performance Improvement Process to evaluate the performance monthly, and report results to the hospital Performance Improvement Committee in a timely manner.
  • Ensure that deficiencies identified through the performance improvement analysis are addressed with appropriate problem-solving actions.
  • Participate in developing, justifying, and controlling the annual budget for department personnel, facilities, and equipment.
  • Maintain and allocate a qualified core of staff resources in accordance with the staffing grid.
  • Ensure that the staff schedule and configuration will meet the needs and demands of the patient population and census and adjust it accordingly.
  • Assure that hiring, disciplinary actions, and termination procedures are conducted in accordance with hospital policies.
  • Ensure staff competency with orientation and annual re-evaluations of competency documented in a timely manner consistent with hospital policy.
  • Develop and direct a system that ensures that individual patients and their families are involved in the development of individualized treatment plans and discharge plans.
  • Ensure that all clinical staff members deliver care in accordance with the Standards of Care and Practice.
  • Ensures program functions within requirements established by the Joint Commission for Accreditation of Healthcare Organizations (JCAHO) and other state and federal agencies.
  • Remains knowledgeable of current trends related to behavioral healthcare by participating in professional organizations, reviewing current literature, and communicating with representatives of other facilities.
  • Responsible for creating and supporting a positive, professional, team-oriented, harassment-free work environment by understanding and complying with organization policies.
  • Has a dotted reporting line to Home Office VP Clinical Services.
  • Other duties as assigned.
Instant Answers
providedProvided by company
Full-time Employee
Date Posted November 16, 2022
Date Closes December 16, 2022
Located In Jackson, TN
Job Type Full-time Employee
Shift Custom
SOC Category 21-1011.00 Substance Abuse and Behavioral Disorder Counselors
Zipcode 38305

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