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Digital Product Specialist

Honda of Olathe Olathe, KS

Job Description

Honda of Olathe is currently in need of Digital Product Specialists. We are looking for candidates that are eager to accept responsibility, works well with customers and co-workers, have a passion for cars.

Our Digital Product Specialists are responsible for responding to internet inquiries and interacting with customers to assist in selling vehicles. This is a Customer Service position, not Sales!

As a Product Specialist, you will interact and consult with customers to guide them through their vehicle purchase. Your goal is to create the best vehicle-buying experience to make lifelong customers. You will assist customers in selecting the right vehicle for their lifestyle. You will be trained on the specific products we offer and their benefit to our customers.

Internet Product Specialist Requirements

· Have at least 1 yr. of experience as an automotive Internet Salesperson or BDC department.

· Be professional in appearance.

· Be a follow-up "animal" - 60-80 phone calls & 50-60 emails/day

· Have a strong work ethic

· Have excellent phone and written communication skills

· Have a track record of high personal CSI scores

· Be proficient with computers, working in a CRM and Internet

· Have a great personality and a good sense of humor


What we are looking for:

  • A team player focused on providing exemplary customer service
  • Self-motivated with the ability to set and achieve targeted goals
  • Experience in automotive sales is a plus
  • Tech Savvy and Ability to stay trained on the latest tech features
  • Excellent interpersonal communication skills
  • Excellent organizational and time management skills
  • Ability to multi-task in a fast-paced work environment
  • Working knowledge of computers
  • Possess and acceptable driving record and a valid drivers license in your state of residence.
  • Clean, Neat Professional Appearance
  • Enthusiastic with high energy throughout the sales workday
  • Outgoing and friendly personality
  • Quality customer service skills and/or sales track record is desirable
  • Strong interpersonal and communications skills one-on-one and over the phone
  • Clean driving record
  • Pre-employment drug screening and background check

Job Details

Date Posted February 15, 2020
Date Closes March 16, 2020
Requisition 3064
Located In Olathe, KS
Work At Honda of Olathe
SOC Category 00-0000.00