A Domestic Violence Advocate provides crisis intervention, advocacy, and support to survivors of domestic violence/sexual assault/human trafficking and their children both in a shelter setting and through a hotline. This support may include one-on-one interaction, support groups, and community collaboration. Advocates support and assist survivors to meet their physical, social, and behavioral needs in a healthy and safe manner.
Essential Job Functions:
- Provides/facilitates education/support for clients in one-on-one or group setting.
- Provide day-to-day delivery of services, problem solving, and service coordination. Provides advocacy and support to individuals calling on the hotline.
- Supports and advocates for families and clients in meeting their physical, social, and behavioral needs in a healthy and safe manner. Manages needs of the shelter, such as stocking supplies and providing items to clients.
- Develops and fosters community partnerships (social services, education, health care, law enforcement, and legal systems) to advocate for domestic violence/sexual assault survivors
- Maintains a safe and clean environment. Ensures safety and cleanliness of kitchen, bathrooms, office and community spaces. Launders shelter linens, and cleans shelter bedrooms in collaboration with clients.
- Perform other duties as assigned.
- Reliable attendance is an expectation.
Knowledge, Skills, and Abilities:
- Working knowledge of domestic violence/sexual assault and the needs, problems, and attitudes related to the victims or a willingness to learn.
- Ability to communicate sensitively and without judgment.
- Ability to abide by agency regulations regarding confidentiality and ethics.
- Ability to maintain cooperative working relationships with clients, co-workers, and other agency staff.
- Ability to use good judgment and communication when reaching decisions.
- Ability to respond to and de-escalate crisis situations appropriately.
- Ability to maintain appropriate boundaries with clients.
- Strong planning and organizational skills and the ability to manage multiple tasks under pressure.
- Dependable, positive, self-directed, and motivated.
- Knowledge of or experience working with people from diverse groups.
- Ability to show sensitivity to the service population’s cultural and socioeconomic characteristics.
- Knowledge of trauma-informed care practices with an emphasis on empowerment, power differentials, and gender issues.
- Computer proficiency including MS word, excel, power point, outlook.
- Ability to make decisions in emergency situations and the absence of supervisor.
- Knowledge of local community resources.
Required of All Positions:
- Knowledge and support of Catholic Charities’ purpose, mission, vision, values, and ethical standards.
- Knowledge and support of the Catholic Charities Compliance Program requirements including – but not limited to – the Code of Ethics, the Compliance Policy, and all relevant compliance procedures.
- Ability to demonstrate sensitivity to the service population’s cultural and socioeconomic characteristics.
- 6 months experience working with the public or on a work team is required.
- One-year experience working within human services or behavioral health is preferred.
- High School Diploma or Equivalent
- 4-Year College Degree preferred
Licensure, Certifications, and other Designations:
- 4-year degree in social work or related human services field preferred.
- CPR and First Aid certification or ability to obtain within first 3 months of employment
- Valid Nebraska Driver’s License and Insurability