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IT Help Desk Technician - Overland Park - Kansas City Kansas

Olsson Associates Overland Park, KS

Job Description

Imagine a place where responsibility is shared equally among all employees. Where leaders are approachable, and the open-door policy is the rule. Where employees are tasked to be innovative and work with an entrepreneurial spirit.

Welcome to Olsson Associates. We see problems as an opportunity for creativity, and we are looking for problem solvers to join our dynamic team. Our firm is organized into small teams to give you a strong sense of accountability and to achieve great results. The dress is business casual, the work environment is pleasant, our unique work hours allow for flexibility, and we have a lot of fun.


Olsson Associates currently has an IT Help Desk position open in our Overland Park, KS office. This position will provide computer support to staff; installing, configuring, and troubleshooting computer hardware and software, phones, and printers. You will have a high level of customer contact including call logging, problem escalation, and problem resolution. You may have opportunities to travel to other offices to provide technical support. 


  • Troubleshoot a variety of computer, phone, or printer issues
  • Working in a team environment
  • Installing hardware and software
  • Offering technical support on and off-site, by phone, or email 


  • Associate’s Degree or related work experience
  • Basic knowledge in computer hardware
  • Working knowledge of Microsoft Windows and Office products
  • Strong verbal and written communication skills
  • Knowledge of AutoCAD is preferred, but not required

Olsson Associates is a nationally-recognized, employee-owned engineering and design firm that has been creating public and private projects throughout the United States. We've been around since 1956, and we offer comprehensive design and consulting services in site/civil, transportation, water, environmental, field operations, survey, and facilities.

With over 1,000 employees (and growing), nearly 30 offices in seven states, and a lengthy list of diverse clients, we believe you are our greatest asset and the key to our success. We seek to hire great people and put them in the right roles for their strengths.

As an Olsson employee, you’ll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus these great perks:

  • The opportunity to be an owner in the company after your first year through Olsson’s ESOP program.
  • A great 401(k) match
  • A wellness program promoting healthy lifestyles
  • A bonus system that rewards performance

Are you in?


EOE/AA/M/F/Vet/Disability Employer

Job Details

Date Posted November 7, 2017
Date Closes December 7, 2017
Address 7301 W. 133rd Street, Suite 200
Located In Overland Park, KS
Department Information Technology
Function Help Desk
Job Type Full-time Employee
Compensation Hourly Wage, Varies, Based on Experience
Experience Level Entry Level (0-2 yrs. experience)
Standard work hours are Monday-Thursday 7:30am-5pm and Friday 7:30am-12:30pm, except weeks when you're on call.
Hours 40 hours per week
Positions Available 1
SOC Category 15-1151.00 Computer User Support Specialists
Zipcode 66212
Travel Yes - 25
Name Haley Christensen
Address 7301 W. 133rd Street, Suite 200
City, State and Zip Overland park, KS 66212
Phone 9137482586

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Health-Care Spending Accounts
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Short-Term Disability
  • Vision
  • Paid Holidays
  • Paid Vacations
  • Wellness Program
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At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Health-Care Spending Accounts
  • Dental
  • Dependent Life Insurance
  • And More ...