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Sales Coordinator

Omaha Marriott Downtown at the Capitol District Omaha, NE
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Job Description

PEOPLE PLEASING PEOPLE

Marcus Hotels & Resorts is the perfect place to start your career in hospitality! Join our growing teams and get involved with likeminded people with a passion for excellence.

Members of our team work all aspects of guest service, from front desk to banquet set up, culinary staff to housekeepers and everything in between. Get a glimpse behind the scenes of some of the city’s biggest events as they unfold at our location, and be a part of that Marcus Magic our guests have come to know and love. With endless opportunities you’ll find here, and encouraging management teams at all levels, you can unlock your potential and achieve your career goals.

PURPOSE OF POSITION:             

Primary purpose is to book short-term business through effective solicitation and cultivation of new accounts, by maintaining relationships with existing accounts and by successfully resurrecting past accounts. 

 

ESSENTIAL FUNCTIONS:

  1. Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication. 
  2. Conduct hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods. Represent hotel at trade shows, civic/business functions, industry-related associations, and other events to promote the hotel and/or the city.
  3. Handle account details and coordinate final arrangements with Events and Operational departments.
  4. Attend meetings including, but not limited to, pre-convention, business review, departmental and any other meetings deemed necessary to your position.
  5. Prepare and present proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner.
  6. Assist with booking and detailing of internal meetings and/or events.
  7. Submission of EOs, reports, proposals, contracts, and correspondence within allotted deadlines.
  8. Communicate all special needs and changes to the staff responsible for ensuring completion of requirements.
  9. Know the function space and how it works in detail along with appropriate set ups and turn times.
  10. Ensure guest satisfaction by follow up after event with thank you letter and comment card effectively and accurately communicate over the phone and take correct messages.
  11. Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures.
  12. Perform all other related duties and special projects as requested and/or assigned.
     
    POSITION REQUIREMENTS:
  1. High school diploma or equivalent required, Four-year college degree preferred, however, any combination of education and training within hotel sales and/or event planning may also be considered.
  2. Basic mathematical skills that allow for calculation of room blocks, function costs and estimated checks.
  3. Flexibility to work varying schedules to reflect the business needs of the hotel and oversight of events.
  4. Ability to effectively handle guest and employee concerns in a friendly and positive manner.  This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
  5. Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.
  6. Ability to sit, stand and move throughout to perform essential job functions.
  7. High degree of accuracy and detail orientation.
  8. Promptly respond to requests for information on hotel facilities and menus.
  9. Conduct tours of the hotel to include ballrooms, meeting space, guest rooms, food and beverage outlets and public space and meet with clients as needed.
  10. Hearing and visual ability to observe and detect signs of emergency situations.
  11. Ability to access and accurately input information.
  12. Thorough knowledge of Microsoft Word and Excel is required; knowledge of Marriott systems including CI/TY is preferred.
  13. Must have excellent telephone etiquette skills.
  14. Must be able to represent the company in a professional, well-groomed and courteous manner.
  15. Strong knowledge of market segments is preferred; willingness to learn market segments is required.
  16. Excellent analytical skills.
  17. Mathematical skills that allow for calculation of room blocks, average rates, budgets, and forecast information.
  18. Ability to travel. Reliable transportation required for outside sales calls.
  19. Flexibility to work varying schedules to reflect the business needs of the hotel.
  20. Ability to meet departmental/hotel financial and sales objectives.
  21. Ability to travel. Reliable transportation required for outside sales calls.

Job Details

Date Posted May 15, 2019
Date Closes June 14, 2019
Located In Omaha, NE
Department Sales & Catering
Job Type Full-time Employee
Compensation Hourly Wage, Varies
Shift Custom
Hours 30+ hours per week
Start Date 2019-05-31
SOC Category 43-6014.00 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Zipcode 68102
Name Margaret Waste
Address 222 N 10th Street
City, State and Zip Omaha, NE 68102
Phone 531-444-4041

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Flexible Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Domestic Partner Benefits (Same-Sex)
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Medical
  • Pet Insurance
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Discounts on Employer Merchandise & Services
  • Employee Referral Program
  • Paid Holidays
  • Paid Vacations

This job is related other jobs in these career categories

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Flexible Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • And More ...
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