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Donor Services Administrator **$2,000 Hiring Bonus Available**

Nebraska Humane Society Omaha, NE
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Title:  Donor Services Administrator      

*$2,000 hiring bonus available after 90-days of successful employment*    

Departments: Development                                             

This position reports to:  Development Director                             

Hours: Full-time 40 hours/week; Monday-Friday 8:30am-5:00pm                    

                                                                    

Purpose of Position: This position is responsible for assisting the development team in reaching revenue goals by coordinating daily gift processing, database management, accurate record keeping, timely acknowledgements, communication, direct mail lists and other projects as needed.  This position must ensure integrity of the donor database is maintained.

 

Essential Duties and Responsibilities

  • Timely processing, preparation and recording of all gifts into donor database and hard copy files
  • Processes online giving and resolves constituents between platforms/software
  • Processes tribute gifts and coordinates logistics of program components
  • Coordinates and processes donor recognition requests, including honor, memorial gifts and anonymous gifts
  • Completes and submits matching gift documentation
  • Coordinates donor stewardship through timely processing of acknowledgement letters (within 72 hours of receipt of gift)
  • Ensures donors do not receive the same acknowledgement letter twice; track versions sent in donor database and adjust as necessary
  • Analyzes needs for new, more personalized acknowledgement letters and makes minor adjustments as necessary, or initiates drafting of new letters
  • Collects and disburses mail for the development department
  • Assists the Data Management Associate with queries, list creation, and reports as needed

 

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees are required to follow any other job-related duties assigned by their supervisor. This document does not create an employment contract implied or otherwise and does not alter the “at?will” relationship.

 

Position Qualifications: Education, Experience, Certification, and Knowledge/Skills/Abilities

 

Required

  • High school diploma required; Associate’s or Bachelor’s degree preferred, or equivalent work experience
  • Database knowledge and experience, specifically donor databases and/or Raiser’s Edge
  • Excellent oral and written communications skills and a high-level of professionalism
  • Ability to meet deadlines and work under tight scheduling and competing priorities
  • Ability to accurately type at least 50 words per minute
  • Must be able to maintain confidentiality of NHS donor information
  • Computer literate, including mastery of Microsoft Office suite
  • Outstanding oral, written and interpersonal communication skills
  • Goal-orientated, flexible and professional
  • Self-motivated, and able to work well both independently and cooperatively; proven success working as a member of a team
  • Ability to multi-task and maintain high level of attention to detail
  • Possess strong organizational and time management skills

 

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions within the work environment.

 

  • The noise level in the office environment is usually quiet, though barking or whining of animals may be escalated at certain times in certain areas of the building
  • High exposure to animals whose reactions to the shelter environment cannot be predicted
  • Temperatures in the shelter environment are varied, though usually moderate, and dependent on the season
  • Potential exposure to zoonotic diseases and hazardous chemicals
  • Ability to work around animals without severe allergic reactions
  • As work may need to be done outside of the shelter, the employee may encounter environmental issues outside of our control such as fallen tree limbs, rain storms or snow/ice.  When this occurs the employee must report the issues immediately to their direct supervisor who will work to resolution

 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

            Physical Demand

Occasionally

Frequently

Constantly

Walking

 

x

 

Bending

 

x

 

Standing

x

 

 

Sitting

 

 

        x

Driving

 

 

Lifting up to 50 lbs with or without assistance

 

x

 

Lifting over 50 lbs with assistance

-

-

-

Stretching/reaching

 

x

 

Distinguish smell/temperature

x

 

 

Hearing/Seeing

 

 

x

Exposure to hazardous materials

-

-

-

Climbing

-

-

-

Hand/finger dexterity

 

 

x

Stooping

x

 

 

 

The Nebraska Humane Society provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, status as a veteran, or any other protected category, in accordance with applicable federal, state and local laws.

 

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

 

Instant Answers
providedProvided by company
Full-time Employee
Date Posted October 3, 2022
Date Closes November 2, 2022
Located In Omaha, NE
Job Type Full-time Employee
Shift Custom
SOC Category 43-6011.00 Executive Secretaries / Administrative Assistants
Zipcode 68134
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