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Veterinary Services Manager

Nebraska Humane Society locationOmaha, NE
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Web Mktg Technology Specialist

Nebraska Humane Society locationOmaha, NE
14 positions
info linkReport a probelm Originally Posted : July 19, 2021 | Expires : August 18, 2021


Job Type
Full-time Employee Show Shift
Mon: 8 am to 5 pm
Tue: 8 am to 5 pm
Wed: 8 am to 5 pm
Thu: 8 am to 5 pm
Fri: 8 am to 5 pm
  • 401(k) Retirement Savings Plan
  • Dental
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Short-Term Disability
  • Bereavement Pay
  • Discounts on Employer Merchandise & Services
  • Holiday Party
  • Paid Holidays
  • Paid Vacations
  • Apply Now
    Job Location
    Omaha, NE, United States


    Title: Manager, Veterinary Services

    Departments: Animal Medical Department

    This position reports to: Vice President, Shelter Operations

    This position supervises: Veterinary Technicians, Veterinary Services Assistants,

    Animal Medical Transporters

    Hours: Full-time; 40 hours/week Monday-Friday 8:00am-5:00pm

    Purpose of Position: The Manager, Veterinary Services oversees and manages the Animal Medical Department to directly support the NHS veterinary team. The Manager, Veterinary Services will provide day-to-day direction of the veterinary support staff, volunteers and interns to monitor and analyze key performance indicators, organize workflow, maximize efficiency and accomplish duties under the direction of the Director, Animal Medical and the Vice President, Shelter Operations.

    Essential Duties and Responsibilities

    This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees are required to follow any other job-related duties assigned by their supervisor. This document does not create an employment contract implied or otherwise and does not alter the “at will” relationship.

    Principle Duties at the Shelter:

    • Foster a team environment by working effectively with all veterinary support staff, volunteers, and interns.
    • Scheduling department employees and conducting individual and team meetings.
    • Act as a point of contact for communication to staff, volunteers, and interns of policy and procedural changes, questions, and exchange of ideas.
    • Works with the Volunteer Coordinator to ensure a productive relationship between volunteers and staff.
    • In partnership with the Human Resources department, make hiring decisions, provide staff mentoring and coaching, write and present performance evaluations and corrective actions.
    • Work collaboratively with other departments to accomplish organizational goals and objectives.
    • Act as an initial point of contact for internal and external customers. Listen and provide effective responses and remedies to their needs. Escalate as appropriate.
    • Identify and provide suggestions for agency and department improvements where opportunities are recognized.
    • Assist the VP of Shelter Operations and Director, Animal Medical in preparation of the Animal Medical Department’s budget and monitoring monthly variance reports
    • Assist in the ordering and inventory of all medical supplies.
    • Assist in the accurate handling and recording of controlled drugs.
    • Assist in the coordination of transferring animals to medical rescue organizations when deemed appropriate.
    • Ability and willingness to step in and support animal medical operations when needed and that meets credential requirements.
    • Perform all other duties that may be assigned by the Vice President, Shelter Operations.

    Position Qualifications: Education, Experience, Certification, and Knowledge/Skills/Abilities


    • Bachelor’s degree or equivalent experience.
    • Prior experience in a management or leadership capacity.
    • Display affection and compassion for animals and concern for their welfare.
    • Must adhere to highest ethical standards; possess trustworthiness, exercise maturity and sound independent judgment while maintaining a professional manner and personal appearance.
    • Ability to clearly communicate verbally and in writing.
    • Must have valid driver’s license with acceptable driving record and be able to provide proof of vehicle insurance.
    • Be comfortable and skilled working with a culturally diverse staff and community
    • Must be considerate, respectful and display a helpful demeanor to all employees, volunteers and customers.
    • Must be able to work cordially, safely and efficiently in face-paced, stressful conditions.
    • Must possess the ability to cope with loss of animal life from illness, injury and euthanasia.
    • Must exhibit the organization core values of compassion for all animals, respect and dignity for all, strive for excellence and teamwork.
    • Ability to safely and humanely handle animals.
    • Ability to respectfully give and receive feedback.
    • Ability to work independently and part of a team.
    • Ability to work in close proximity of others.


    • Licensed Veterinary Technician.
    • Prior experience in a management or leadership capacity, preferably in a medical or veterinary environment.
    • Writing experience with standard operating procedures.
    • Familiarity with Microsoft operating systems and computer literate in Microsoft Office

    Work Conditions:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions within the work environment.

    • Minimum 40 hours per week; will routinely exceed 40 hours/week during a majority of the year. Evening, weekend and holiday hours will be necessary in the event of an emergency, staffing shortages or special events.
    • The noise level in the office environment is usually quiet, though barking or whining of animals may be escalated at certain times in certain areas of the building
    • High exposure to animals whose reactions to the shelter environment cannot be predicted
    • Temperatures in the shelter environment are varied, though usually moderate, and dependent on the season
    • Potential exposure to zoonotic diseases and hazardous chemicals
    • Ability to work around animals without severe allergic reactions

    Physical Requirements:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical Demand














    Lifting up to 50 lbs with or without assistance


    Lifting over 50 lbs with assistance




    Distinguish smell/temperature




    Exposure to hazardous materials




    Hand/finger dexterity




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    Nebraska Humane Society

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    locationOmaha, NE
    locationOmaha, NE
    locationOmaha, NE
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