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Service Advisor (Experienced)

Lexus of Colorado Springs Colorado Springs, CO
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Job Description

Service Advisor (Experienced)

Description:

Automotive Service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair orders.  If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work.  They also advise customers on other available services.

Duties and Responsibilities:

  • Greets customers and helps identify a mechanical problem by questioning the customer, doing a visual inspection and/or road test
  • Prepares a repair order showing time, cost and labor estimates for service
  • Refers to service history, inspects vehicle, and recommends additional needed service
  • Obtains customer’s signature on repair order, establishes customer’s method of payment and obtains credit approval if needed
  • Other duties assigned by management

Requirements:

  • High School Diploma or equivalent
  • One or more years of previous experience as a Service Advisor required
  • Excellent customer service skills
  • Above average computer skills
  • Valid driver license in the state that you will work in
  • Good driving record

Job Details

Date Posted July 3, 2018
Date Closes August 2, 2018
Address 604 Auto Heights
Located In Colorado Springs, CO
Job Type Full-time Employee
Experience Level Intermediate (3-7 yrs. experience)
Hours 40 hours per week
Positions Available 1
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 80905

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Short-Term Disability
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Discounts on Employer Merchandise & Services
  • Employee Referral Program
  • Free Parking
  • Holiday Party
  • Paid Holidays
  • Paid Vacations
At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Dental
  • Dependent Life Insurance
  • And More ...
Location