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New Business Associate - Medicare

Senior Market Sales, Inc. Omaha, NE

Job Description

New Business Associate – Medicare

Senior Market Sales, Inc. (SMS) is a leading insurance marketing organization focused on Medicare solutions, long-term care insurance, life insurance and annuities. We are looking for motivated and enthusiastic individuals who share our commitment to excellence in customer service.  Due to recent growth and on-going customer demands we have an opening for a New Business Associate to join our Medicare New Business Department. 

Responsibilities for this position include but are not limited to:

  • Quality review and process new business applications
  • Data entry processing
  • Printing and scanning documents
  • Internal and external customer service via phone and email
  • Calling insurance carriers to check status of applications and resolve enrollment issues
  • Reviewing insurance carrier websites to build policy screens using our internal CRM system


  • Ability to be organized and pay attention to detail while remaining flexible when faced with multiple urgent requests. 
  • Problem Solver with excellent documentation skills
  • Customer Service Oriented
  • Team Player
  • Ability to perform and act professionally in all situations
  • High sense of urgency
  • Highly effective verbal and written communication skills
  • Excellent PC skills including Microsoft Office
  • 40 wpm minimum
  • High School Diploma or GED
  • Minimum of 1 year experience working with Medicare  products preferred
  • Minimum of 1 year general insurance industry or related field (financial services, marketing, business-to-business customer service or call center, or sales people support) experience preferred but not required
  • Peak season is between October - December - overtime will be required

Work Hours: Monday – Thursday, 7:30 a.m. – 5:00 p.m.; Fridays – 7:30 a.m. – 2:30 p.m.; Periodic rotation on Fridays until 4:00 p.m. Additional hours may be required due to business needs. 

Qualified candidates should submit resume and salary requirements. This posting will remain open until filled by a qualified candidate.    

Senior Market Sales, Inc. is a National Insurance Marketing firm in West Omaha offering competitive compensation and benefits in a team-oriented, casual atmosphere. 


Equal Opportunity Employer; SMS participates in the E-Verify system.


“Successful people do those things that failures refuse to do.”


Job Details

Date Posted July 12, 2019
Date Closes August 11, 2019
Located In Omaha, NE
Department New Business Department
Function Life Insurance
Job Type Full-time Employee
Shift Custom
Hours 40 hours per week
Start Date 2019-07-12
SOC Category 43-9061.00 Office Clerks, General
Zipcode 68114
Name Human Resources
Address 8420 W. Dodge Road, 5th Floor
City, State and Zip Omaha, NE 68114
Phone (402) 343-3693
FAX (402) 343-9955