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Showroom Manager

Sunderland Brothers Company Urbandale, IA

Job Description

Showroom Manager

Location:  Urbandale, Iowa

Position Summary

Provide exceptional customer service, while achieving established goals, for all clients and/or potential clients with product knowledge, recommendations, merchandise/displays/samples and up selling techniques.  Ensure consistent sales growth and expense control through (yet not limited to) merchandising, sampling, performance management, managing operating costs and superior customer service

The showroom manager is responsible for establishing and maintaining customer selections, oversees and is accountable for the operation of the showroom; ensuring maximum sales and profitability through merchandise, sampling, expense control, performance management, and managing operating costs.


  • Manage daily showroom operations including appropriate staffing levels, excellent customer service

  • Showroom merchandise is current and according to sales and marketing guidelines; Reflective of current and/ongoing promotions; Appropriate stock and sample levels maintained; merchandise displayed according to company standards/practices/guidelines and visually appealing

  • Develop and maintain strong business relationships with designers, installers, architects, dealers, vendors, home owners, etc.

  • Assist with development of showroom budget; Manage and achieve sales and expense goals

  • Provide strong leadership to showroom staff including training, coaching and performance feedback

  • Proactively provide education on new products and/or product changes.

  • Perform additional tasks as assigned

  • Assist (and sell to) homeowners, designers and contractors with their selection for residential and commercial projects and make recommendations when appropriate

  • Develop and maintain key customer relationships

  • Ensure the showroom is visually and attractively merchandised to include stocking, designing and re-designing merchandise/displays with appropriate lighting, labeling products to reflect company quality standards

  • Maximize all sales opportunities


  • Minimum of three to five years work experience in customer service or retail sales with one to two years in a supervisory role.

  • Proven sales expertise

  • Experience with MS Office

  • Excellent communication and interpersonal skills

  • Ability to contribute positively toward a positive team environment
    Multi-tasked; Organized; Detailed

  •  Follow-up skills

  • Ability to work independently, as well as the ability to work as part of a team.

  • Strong problem solving ability with outstanding attention to detail.

  • Organizational and time management skills.

  • Proactive approach and high sense of urgency.

  • Proven ability to coordinate and manage multiple tasks and projects.

  • Energetic with a strong desire to provide excellent customer service

  • Organized and detailed

  • Ability to lift up to 30 lbs., climb, bend and stand on your feet up to 8 or more hours each day

Job Details

Date Posted August 30, 2017
Date Closes September 29, 2017
Address 4451 112th Street
Located In Urbandale, IA
Department Showroom
Job Type Full-time Employee
Compensation Salary, $35,000.00 - $40,000.00, Sales Commission
Experience Level Intermediate (3-7 yrs. experience)
Mon: 8 am to 4 pm
Tue: 8 am to 4 pm
Wed: 8 am to 4 pm
Thu: 8 am to 4 pm
Fri: 8 am to 4 pm
Hours 40-45 hours per week
Start Date Immediately
Positions Available 1
SOC Category 27-1025.00 Interior Designers
Zipcode 50322
Travel Yes - 25

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Paid Holidays
  • Corporate Perks
  • Merit Increases
At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Life Insurance
  • And More ...