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Quality Assurance Compliance Specialist

Developmental Disability Center of Nebraska Omaha, NE

Job Description



DDCN  is a rapidly growing  organization headquartered in Omaha, NE with programs located throughout the city. We provide innovative services that support independence and community inclusion for people across a broad spectrum of ability and specialized needs. The population we serve includes adults with developmental and intellectual disabilities, sensory impairments and complex medical and behavioral health needs. At DDCN, our core values of care, quality and respect are paramount to providing services. We are committed to lifetime comprehensive supports that enable a person to maximize their independence and live with dignity and respect among their peers in the community.  


The Quality Assurance Compliance Specialist is responsible to: 

  • Assure programs are in compliance with state and federal regulations and DDCN quality expectations;
  • Develop and implement quality assurance procedures for all Everas programs
  • Direct QA survey reviews and develop all DDCN QA review formats
  • Review, Monitor and Report on agency accidents/incidents
  • Develops quality improvement trainings
  • Leads agency investigations
  • Ensure agency compliance with policies, contracts and licensing


  • Assess, develop and implement agency-wide quality assurance and compliance programs that ensures the implementation and continued delivery of effective client programs and services;
  • Assist in the development of DDCN policies and procedures;
  • Assist in assessing and developing training/quality assurance/compliance needs and curriculum for staff of all levels to ensure delivery of quality services;
  •  Chair and coordinate CQI Committee
  •  Develop and coordinate QA team;
  • Coordinate follow-up and maintain tracking system for Accident/Incident Reports;
  • Develop and maintain training modules;                   
  • Develop and manage agency conferences, workshops, training programs and continuing education;
  •  Develop and conduct/supervise outreach programs;
  • Develop and implement training for outside agencies as appropriate;
  • Ensure all policies and procedures are implemented in agency programs;
  • Ensure that quality and professionalism of all agency programs are maintained;
  • Ensure all programs operate so that they reflect DDCN's philosophy and ensure that are Core Values are being maintained;
  • Develop and maintain effective communication and positive working relationships with staff;
  • Adhere to all Federal, State, Local codes, rules and regulations as they pertain to licensing, certification and ongoing operation of agency programs.


  • Masters Degree or equivalent training and experience in Human Services;
  • Minimum three years experience in supervising professional staff in a Human Services agency;
  • Experience developing and implementing policies and procedures for program services;
  • Experience with DD Licensing;
  • Experience with the DD population preferred;
  • Valid Nebraska State driver's license.



Job Details

Date Posted March 15, 2019
Date Closes April 14, 2019
Address 1813 N 73RD ST
Located In Omaha, NE
Job Type Full-time Employee
Compensation Salary, Based on Experience, Executive compensation
Experience Level Intermediate (3-7 yrs. experience)
Mon: 8 am to 5 pm
Tue: 8 am to 5 pm
Wed: 8 am to 5 pm
Thu: 8 am to 5 pm
Fri: 8 am to 5 pm
Start Date Immediately
Positions Available 1
SOC Category 21-1093.00 Social and Human Service Assistants
Zipcode 68114
Name Ghislaine Sedegnan
Address 1813 N 73RD Street
City, State and Zip Omaha, NE 68114
Phone 402-557-8583
FAX 402-991-5070

This job offers the following benefits

  • Dental
  • Life Insurance
  • Medical
  • Vision
  • Voluntary Life Insurance

This job requires the following skills

  • Disability Specialist
At a Glance
Enjoy these benefits
  • Dental
  • Life Insurance
  • Medical
  • Vision
  • Voluntary Life Insurance