This dual-certified position is critical in providing excellent patient care. The Medical Assistant, or LPN with Radiology License performs patient care and radiology imaging under the supervision of the Physician, Nurse Practitioner, or Physician Assistant. Must uphold the standards of high energy, attention to detail, compassion and empathy for others, and can multitask so that the job gets done while always focusing on the patient first. This position is one of the most important functions in our health care delivery. This position works in synch and communicates with patients, providers and front desk staff.
This position is willing to go above and beyond in the interest of improving and expanding themselves and the organization, which includes but is not limited to: seeking out personal and professional development for self and team, being honest in self-assessment and communication, being in tune with trends and advancements in the medical industry (especially in the urgent care setting), and being a positive, approachable presence in the organization to encourage team interaction and advancement.
Reports directly to the geographic Nursing and Radiology Manager.
- Prepares patient for encounter by obtaining vitals, chief complaint, ROS/medical history, accurately captures and inputs patient information into various record keeping systems including but not limited to Electronic Health Records and paper recording.
- Prepares and administers medications by injection, inhalation, oral, and/or intravenous routes (if certified in IV therapy).
- Obtains blood specimens by venipuncture or capillary puncture and obtains swab specimens for laboratory testing.
- Performs in-house lab testing such as (but not limited to) strep tests, CBC's, mono, HCG, chemistry, urinalysis, influenza and other tests as needed.
- Prepares lab specimens for transport to central lab.
- Performs EKG's, and may perform other diagnostic tests as requested.
- Assists the medical staff with procedures such as (but not limited to), such as physical exams, sutures, I & D, gynecological exams, splinting,, dressing changes and other procedures as needed.
- Maintains sterile technique and provides clean and sanitized patient treatment and procedure areas.
- Prepares instruments for sterilization.
- Maintains supplies.
- Cleans up after self, uses cleaning products and materials appropriately and maintains a clean and attractive environment for patients and staff which includes but is not limited to: daily trash removal, picking up of areas, sweeping and vacuuming and cleaning rooms between patients, etc.
- Uses appropriate and safe disposal methods of emesis and other bodily fluids, maintains safety and disposal of sharps and biohazard containers, uses appropriate materials and tools to clean and sanitize areas as needed.
- Corresponds with patients, pharmacies, hospitals, clinics, billing and coding department, IT, insurance companies and other professional contacts as necessary
- Exemplifies the Family Urgent Care business culture by professional dress, speech and other personal representation.
- Performs diagnostic radiologic exams within scope of licensure.
- Correctly positions body part(s) and selects technique to ensure a quality film and operates under ALARA guidelines.
- Transmits study for over read.
- Prepare and communicate patient information such as images, and other for Provider overview and patient follow up.
- Performs follow-up to ensure that over read reports are received.
- Able to complete and maintain pace of a 13+ hour shift while upholding excellent patient care and teamwork.
Direct Supervisor/Manager: Geographic Nursing and Radiology Managers
Starting Pay: $18
- Ability to communicate effectively both verbally and in writing with medical/nursing staff, patients, other medical providers, and the public.
- Ability to follow oral and written instructions.
- Ability to remain calm in emergency situations.
- Maintains licensure and/or certifications, both state required and in-house certifications.
- Maintains current CPR certificate.
- Uphold all current HIPAA and OSHA guidelines.
- Exceptional customer service skills.
- Accurately captures and inputs patient information into various record keeping systems including but not limited to Electronic Health Records and paper recording.
- Ability and willingness to treat all patients/public with the utmost professionalism, kindness and consideration in the most trying situations regardless of ethnic, religious and economic status.
- Ability to operate standard office equipment including but not limited to desktop and laptop computer experience, typing 40WPM+, copiers, scanning,, multi-line phones, calculators, and facsimile machines and be trained on Electronic Medical Records program.
- Ability to follow oral and written instructions.
- Good analytical, problem-solving, and multi-tasking skills.
- Utilize time management, organizational skills and communication skills to be a self-motivated and self-directed worker who reports to all assigned shifts on time and as per the Attendance Guidelines and who completes tasks and assignments in a timely manner.
- Ability to work in a team atmosphere with positivity and energy.
- Document events and interactions appropriately.
- Be detail oriented and hard-working.
- Maintain a high level of energy, accuracy, dependability and friendliness even in high stress or emergency situations.
- Participation in staff and educational meetings.
- Appropriately acknowledging all company communications via e-mail, phone, in person, etc.
- Be in compliance with all current HIPAA and OSHA guidelines.
- Understanding and adhering to all current and future organizational policies as found in the Handbook and other company resources.
- Ability to pass drug test, physical and office test upon conditional employment and/or via random/reasonable suspicion testing.
- Other duties as assigned by management.
Qualification, Education and Experience
- High School Graduate/GED.
- Current and verifiable CPR/BLS Certification.
- Certification from accredited school and licensure in specific field, will be verified before employment.
- Ability to speak, read and write in English.
- Desired, but not required, ability to speak/interpret a second language.
- Understanding of medical terminology and triage.
- Personally obtain and maintain appropriate licensure and certification as per all city, state and federal standards.
The physical demands described here are representative of what must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations that do not cause an undue hardship on the company may be made to enable individuals with disabilities to perform the essential functions, as long as that would not hinder or prevent performance of duties, or be of safety concern.
[ ] Light: Lifting 0-10lbs.
[x] Moderate: Lifting 0-25 lbs.
[ ] Heavy: Lifting 25+ lbs.
*The day to day requirements of lifting are “moderate”, but may include “heavy” from time to time (ex: moving a chart box or assisting a patient.)
Key to denote % of time requirements necessary to perform essential functions of this job:
0% = Zero (0)
1-35% = Little (L)
36-70% = Moderate (M)
71-100% = Great (G)
[G] Reaching above/below the waist
[G] Pushing/pulling movements
[G] Fine hand and finger movements
[L] Climbing stairs/ladders
Necessary traits for this position: [X] Seeing [X] Hearing [X] Talking* [X] Reading* [X] Writing*
Proficiency of the traits marked * above in the following language(s): [X] English [ ] Spanish [ ]Other__________
for business, memos, customer/co-worker interaction etc.