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Account Manager - Personal Lines

Marcotte Insurance Omaha, NE
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Job Description

Proud to be named one of the “BEST PLACES TO WORK IN OMAHA FOR 2018”

Marcotte is a growing, fast-paced well-established professional firm with locations in Omaha and Kearney, Nebraska focused on providing insurance and financial solutions to our clients. Our agency is seeking an Account Manager within the Personal Lines department.  This person will have a proven record of great customer service and/or client relationships and a want to develop and enhance their knowledge of the personal insurance industry.

The Account Manager position is an exciting opportunity for a unique, bright, and driven individual to gain experience in the insurance industry.  Applicants should be confident; detail-oriented; passionate about completing tasks in a timely and efficient manner; and possess excellent problem solving and communication skills. An Account Manager is responsible for the day to day execution of client services administration for an assigned block of clients and the clients’ Homeowners, Collections, Personal Auto, Umbrella, and other policies. The Account Manager will act as a liaison with the client and the insurance companies to deliver seamless services. We are looking for an Account Manager who takes pride in their work and in being informed about the ever-changing world of insurance!  This is a great opportunity for someone who is looking to join a reputable firm with future growth opportunities. 

Key Responsibilities

  • Follow Marcotte Core Values:  Get it Done, Do It Right, Client’s Best Interest First, Fun & Family
  • Participate in client meetings as needed, evaluating current programs, market strategy and coverage options. 
  • Complete and review applications, renewal requests and endorsements for Compliance with underwriting authority and guidelines. 
  • Consistently provide superior customer service by promptly and thoroughly responding to the clients’ needs and requests and consistently adhere to established departmental renewal timelines and expectations. 
  • Ability to rate, review and bind Personal lines risks, complying with underwriting authority and agency workflows/service standards. 
  • Maintain data integrity via the agency management system. 
  • Ensure consistent and thorough documentation. 
  • Possess good listening skills, attention to detail and the ability to handle multiple projects and deadlines. 
  • Possess an inherent drive to provide exceptional and efficient customer service. 
  • Participate in seminars and classes to enhance skills and develop core competencies. 
  • You are viewed as a team player by your colleagues. 


Required Experience

  • 0-2 years of prior account management experience with a carrier or broker preferred.
  • Bachelor’s degree preferred, equivalent experience will be considered in lieu of a college degree.
  • Hold an active Nebraska Producers License (or willing to obtain licensure within first 6 months of employment).
  • Intermediate proficiency with Microsoft Office.
  • Experience with agency management software a plus.
  • Demonstrate the commitment to see client matters through to completion.
  • The ability to effectively manage multiple projects/clients, meet deadlines and prioritize tasks. 

Job Details

Date Posted December 5, 2018
Date Closes January 4, 2019
Located In Omaha, NE
Department Personal Lines
Job Type Full-time Employee
Experience Level Entry Level (0-2 yrs. experience)
Start Date Immediately
SOC Category 43-9041.00 Insurance Claims and Policy Processing Clerks
Zipcode 68114
Name Michelle Fagin
Address 9394 W Dodge Road Suite 250
City, State and Zip Omaha, NE 68114
Phone 402-210-2550

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dental
  • Dependent Life Insurance
  • Group Homeowners and Auto
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Casual Dress
  • Donation Matching Program
  • Financial Planning

This job requires the following skills

  • Compliance
  • Customer Service
  • Excellent Communications
  • Strong Time Management
At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dental
  • Dependent Life Insurance
  • Group Homeowners and Auto
  • Life Insurance
  • And More ...
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