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Sr Business Analyst

Pacific Life Insurance Company Lynchburg, VA

Job Description

Senior Business Analyst
Currently, we are seeking a talented Business Analyst to join the Life Insurance Division in Lynchburg, VA. The Life Insurance Division works with financial and insurance professionals to give families and businesses the life insurance coverage needed to help meet important financial protection, wealth accumulation, and wealth preservation goals.
The Business Analyst will be a key contributor as part of the Pacific Life technology team. This role will work closely with both the Operations and Technology teams to automate, streamline, and enhance business processes using technology. This individual will work directly with various business teams to understand, document, and prioritize their technology needs.    In addition, this individual will drive the resulting priorities by collaborating with developers and testers to achieve delivery.

Additional responsibilities include:
 Drives implementation of process and workflow recommendations, including process redesign
 Develops processes, policies and procedures to support new system enhancements or process redesigns and works closely with Policy and Procedures team for updates to the Standard Operating Procedures knowledge base
 Supports the operations with analysis and requirements gathering for new development and integration projects
 Develops project requirements, assigns priorities, establishes deadlines, and tracks problems while ensuring capacity within the Operations and Technology teams is properly assessed
 Closely works with Systems Project team for prioritization of system enhancement that directly impacts business work flows
 Conducts regular department communications to ensure all levels of staff are informed of changes impacting their role & the department
 Develops use cases to assure the quality of the Technology product built to meet requirements of the business workflows
 Ensures compliance with process and procedures, as well as maintaining high customer service for internal partners and clients
 Must be a team player with a high degree of flexibility, prepared to work in a deadline-driven and fast paced environment
 Facilitate/lead/participate in meetings at the business, operational and project levels
 Ability to take initiative
Basic Qualifications:  
 5+ years of professional experience in analysis, coordination, or project management
 Demonstrated ability in process and pipeline management with extensive experience in Operations
 Project management and business analysis skills are required.
 Ability to manage, organize, and control activities of projects that may be complex in scope
 Ability to multitask, reprioritize tasks throughout the business and adapt well to changes in the work environment
 Ability to identify gaps and opportunities for process improvement
 Excellent verbal and written communication skills required with the ability to effectively train others as needed
 Ability to effectively communicate across all levels with the ability to provide senior management updates, as well as necessary escalations
 Proficiency with Microsoft Office tools with particular skill with Excel, PowerPoint and VISIO.

Preferred Qualifications:

 5+ years experience in the Life Insurance industry
 Process, policy, systems, procedural and reporting experience within the Life Insurance industry
 Extensive experience with life insurance New Business systems
 Experience with the technical aspect of large system integration efforts (architecture, workflow, testing, support)
 Ability to work with 3rd party vendors as required on new implementations, enhancements and troubleshooting

 Working knowledge of SQL for purposes of data analysis/reporting


Job Details

Date Posted May 17, 2019
Date Closes June 16, 2019
Requisition 638476
Located In Lynchburg, VA
SOC Category 00-0000.00

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