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Operational Finance Strategy Consultant

Pacific Life Insurance Company Lynchburg, VA

Job Description

Pacific Life is currently seeking an Operational Finance Strategy Consultant to join the Life Insurance Division supporting our Lynchburg, VA operation. The Life Insurance Division works with financial and insurance professionals to give families and businesses the life insurance coverage needed to help meet important financial protection, wealth accumulation and wealth preservation goals.


This role will work with business leadership to maintain the financial integrity of the ongoing operation areas, ensure areas operate on-time and on-budget and have the internal controls and processes to manage variations and changes. Responsible for providing leadership, guidance, and direction to Operations, Technology, Finance, and Product to ensure the spend aligns to product pricing and plan expectations.  Build and maintain robust operational models that guide decision making based on external benchmarking, best practices, and business realities.  Fully manage the cost across the supply chain evaluating and accessing opportunities for efficiency and optimization.


Operations Strategy & Growth - Provide strategic insights based on information gathered from detailed analysis that supports the growth of the Lynchburg Operation in partnership with cross-functional business leaders.  Prepares plans and operating norms to achieve specific objectives and prepares operational analysis including analysis of competitors, operational effectiveness, and external benchmarks.   Researches best practices to establish comparative benchmarks for use in evaluating operations and improving decision making.   Identifies and documents enhancements to data models and techniques. (20%)

Broad Market Expense Management - Partnering with LID Finance and the Broad Market team to establish and manage the Broad Market budget.  Partner with Actuarial to ensure detailed AE analysis relative to Pricing models.  Better segment spend by product and face amount.  Establish and maintain operational cost models.  Working across both markets in LID to establish operational models that enable the comparison and analysis of options associated with how, where, when our services are delivered.  Development should include insights from credible external benchmarking and best practices aligned with internal options.  (40%)
Supply chain cost management and optimization.  Establish an ongoing process and review of the operational costs, unit cost implications, process changes and optimization opportunities (15%)
Cost Benefit Analysis.  Work across the broad market to ensure discretionary and project spend acceptable levels of investment with appropriate returns, and make detailed recommendations on paths forward. (2.5%)
Lynchburg Main St Facilities, rent, improvements, partnership with Corporate to track ongoing investment and spend management.  (2.5%)
Fosters a culture of innovation, personal development and engagement in partnership with the Lynchburg Sr. Leadership team. (20%)
Provide Strategic leadership and guidance to the Metrics and Analytics team.


10-15+ years experience in the life insurance industry.

Bachelors degree in related field

Background should include operations, technology, project management, and finance experience.  Proven ability to collaborate, manage and influence across, up or down the chain of command.

Ability to develop trusting, open relationships and to objectively and critically analyze various options and appropriately decide and/or engage with leadership as appropriate to make decisions


Job Details

Date Posted January 17, 2019
Date Closes February 16, 2019
Requisition 579727
Located In Lynchburg, VA
SOC Category 00-0000.00