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Loss Draft Document Processor

SWBC Scottsbluff, NE

Job Description

SWBC has been recognized as one of the Best Companies to Work for in Texas and has an exciting opportunity for the right individual to join an energetic and seasoned team, with an established and expanding national firm.


Headquartered in San Antonio, SWBC is a diversified financial services company providing a wide range of insurance, mortgage, and investment services to financial institutions, businesses, and individuals. With offices across the country, SWBC is committed to providing quality products, outstanding service, and customized solutions in all 50 states.    



Processes all indexing of incoming mail, insurance claim checks, and disbursement checks into the electronic document server to include assigning documents to appropriate departments for processing and answering telephone inquiries for all branch offices, clients, and operations personnel.




  • Enters checks received into the SharePoint database, comparing data entered with source documents, verifying screen format to detect errors, and proof reads new entries in database for accuracy, completeness and adherence to department procedures.  
  • Scans copies of checks and saves in appropriate system drive according to account ensuring completeness and adherence to department procedures. 
  • Gathers all necessary documents/correspondence and combines with disbursement voucher. 
  • Receives and scans incoming mail. 
  • Separates checks for mailing department and for manual mail-out. 
  • Performs quality control checks of out -going packages to ensure shipping labels are correct. 
  • Prepares and emails report of refunds/returns and voids to account holders on a daily basis. 



  • Must have a High School diploma or GED equivalent.
  • Must have at least one (1) year in document and check processing, packaging/shipping, or related experience, preferably in the insurance, mortgage, or banking industries.
  • Must have strong research capabilities and follow-up skills with attention to detail.
  • Must have strong communication (written and verbal) and organizational skills.
  • Must have working knowledge of general office equipment to include accurate keyboard skills in utilizing computer applications such as MS Word, Excel, Internet, SharePoint, or other database systems.
  • Must have familiarity with most general office machines.
  • Must be able to follow directions and apply established procedures.
  • Must be able to sit and/or stand for long periods of time while entering data, processing mail, or performing other duties.
  • Must be able to lift 10 – 20 lbs. of incoming/outgoing mail, files, reports, or other documents/manuals.
  • Must be able to push, pull, stoop, or kneel while processing incoming and out-going mail.






SWBC is a Substance-Free Workplace and requires pre-employment drug testing.


Please note, SWBC does not hire tobacco users.


SWBC offers an excellent employee benefits package that includes: 401(k) with company match, paid medical/dental health premiums for employees, Life, Long Term Disability, Accidental Death and Dismemberment, and Long Term Care insurance policies. SWBC also provides opportunities for professional growth. To learn more about SWBC, visit our website at If interested, please click the appropriate apply button. Only those candidates who meet the minimum requirements need apply.


Job Details

Date Posted September 19, 2017
Date Closes October 19, 2017
Requisition 1594
Located In Scottsbluff, NE
Job Type Full-time Employee
SOC Category 43-9041.00 Insurance Claims and Policy Processing Clerks
Zipcode 69361

This job requires the following skills

  • Customer Service
  • Insurance Claims Processing - Other Lines
  • Accepts and Learns From Criticism
  • Excellent Communications
  • Excellent Team Member
  • Strong Time Management
  • Strong Work Ethic