Farm Credit Services of America (FCSAmerica) is a great place to work. You see it in our people and the relationships they have with each other and our customers. Our passion and commitment to serving both rural America and each other is key to our success in the marketplace.

We are searching for an experienced AIP Specialist to serve as a point of contact and a resource for insurance team members regarding federally reinsured multi-peril crop insurance (MPCI), private supplemental insurance products, private named-peril insurance products and technology developed and provided by AIPs to their agents and customers.

Responsibilities

Cultivate relationships with AIP underwriters, marketing representatives, product managers and technology personnel, as well as industry peers, to gather, analyze and understand the MPCI, private supplemental insurance products, private named-peril insurance products and technology offerings of AIP’s and competitors. Prepare, communicate, and maintain product summaries and sales presentations for agency use. Serve as a point of contact and a resource for insurance team members regarding MPCI, private supplemental insurance products, private named-peril insurance products and technology developed and provided by AIPs to agents and customers. Identify and communicate changes and assist with training team members on AIP systems and products.
Report, coordinate and track AIP processing and system issue follow-up and resolution with AIPs. Communicate issues and workarounds to insurance teammates and keep them informed of resolutions.
Obtain and maintain feedback from team members and leaders regarding AIP products, systems, and service. Compile and share process and system feedback with AIPs. Participate in and coordinate AIP scorecard reviews. Collaborate with AIPs to identify and prioritize product, process, and system enhancements, as well as new product and tool development.
Develop and maintain internal processes related to AIP products and systems, and work with insurance leaders to ensure standardization of processing throughout the agency, maximum processing quality, and consistent application of insurance rules. Organize and contribute to knowledge base.
Serve as primary agent for the renewal and servicing of 3-6 crop insurance policies which includes gathering acreage reports and production histories and utilizing AIP digital solutions.

Minimum Qualifications:

5+ years’ related experience in crop insurance industry and a solid understanding of crop insurance regulations, rules, policies, and procedures
Bachelor’s Degree in Business or Technology is preferred