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UX Strategist

Frontier Farm Credit Omaha, NE

Farm Credit Services of America (FCSAmerica) is a great place to work. You see it in our people and the relationships they have with each other and our customers. Our passion and commitment to serving both rural America and each other is key to our success in the marketplace. That is why we seek highly motivated, positive-thinking people who foster honesty and integrity – the core values that guide how we work and treat others.     

We’re looking for a User Experience Strategist to join us. In this role, you’ll evangelize the value of Experience Design, design workflows and detailed interactions that bring solutions for customer problems to life through sketches, wireframes, prototypes and hi-fidelity designs. You’ll ultimately influence change across the enterprise through Experience Design.  

You're perfect for this role if you are comfortable working autonomously with ambiguity, have experience driving enterprise-level impact through an approach of continuous discovery and experimentation where design experiences meet the user where, when and how they desire. You’re also an expert who has passion without ego and a strategic thinker with the ability to transition to execution. 

The User Experience team creates delightful experiences through design. We are customer-obsessed and enable farmers, ranchers, and producers to focus on what's important to them.  

This role will be based out of the Omaha, NE office, and is open to remote opportunities.

Key Responsibilities 

  • Provide expertise in discovering user motivations: creating testable assumptions; designing prototypes; conducting experiments; and generating potential solutions/ concepts to drive success in product goals and organizational strategy. 
  • Articulate the business strategy, product goals and evolving customer/market needs through the lens of the experience design discipline. Demonstrate achievement of strategic differentiation for business strategy by measuring business value resulting from UX activities. 
  • Design and conduct research to listen, observe and turn user feedback into insights that drive measurable outcomes. 
  • Produce experience design artifacts including journey maps, service blueprints, sketches, and wireframes.  

Minimum Requirements 

  • 6+ years design experience with a focus on digital products, software, web & mobile applications 
  • Experience tackling complex problems and clearly articulate your solutions to a wide range of stakeholders. 
  • Bachelor's Degree in User Experience, HCI, Design, Product Management, Design Strategy, Insights, User Interface Development or related practical experience 

Date Posted November 13, 2022
Date Closes December 13, 2022
Requisition 4454
Located In Omaha, NE
SOC Category 00-0000.00

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