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Collections Specialist

SCL Health System Denver, CO

Job Description

Collections Specialist-18003562 

SCL Health's Self-Pay Management team is seeking a Collections Specialist to work in our Broomfield, CO office.


Position Summary:

The Collections Specialist maintains contact with our patient population to resolve outstanding account balances.


Responsibilities Include:

  •          Reduce delinquency for assigned accounts

  •          Arrange payment schedule, adjust insurances for billing purposes and/or request alternative methods of payment/charity funding

  •          High volume of inbound and outbound phone calls for collections

  •          Research accounts receivable issues as required or directed

  •          Provide excellent customer service

  •          Promote a patient-centric approach to working medical collections.

  •          Manage accounts receivable balances for hospital billing by reducing the AR to cash and processes surrounding AR.

  •          Monitor and maintain a high level of productivity and quality of work to achieve monthly self-pay collection goals.

  •          Achieve a minimum score of 90% on all Quality Assurance audits.

  •          Communicate regularly with management regarding successes and issues as they occur


    Located in Broomfield, CO. 

  • Qualifications:

    ·         High School Graduate or Equivalent

    ·         Commitment to excellent customer service

    ·         Able to both work independently and as an integral part of team



    ·         Knowledge of billing and collection processes

    ·         Knowledge of payment assistance and charity programs.



    : Corporate, Various Locations

    Primary Location

    : CO-Denver/Boulder/Surrounding Areas-Broomfield
    Department: SYS-RSC Self Pay Mgmt


    : Full-time


    : Day Shift

    Job Posting

    : Apr 19, 2018, 12:33:39 PM
    FTE: 1

     Accounting and Finance


    : Mary Elizabeth Zook

    Job Details

    Date Posted June 24, 2018
    Date Closes July 24, 2018
    Requisition 18003562
    Located In Denver, CO
    SOC Category 00-0000.00

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