This position will be located at Lutheran Medical Center
Schedule: full-time, 6am-2:30pm MST Monday to Friday
TAC Analysts are the customer facing front line and manage a variety of clinical applications and technology issues for a very specialized customer base including internal customers, clinicians, providers and even patients. Under direct supervision, this position responds to, diagnoses, and supports PC, server, applications and hardware through discussion with users using strong critical thinking and customer service skills. May interact with network services, application support, and site support to restore service and/or identify and correct reported issues. Refers more complex issues to TAC Analyst II level of support. This position works in a fast paced environment providing support for 24/7 operations supporting multiple hospitals and clinics.
The information above is for summary purposes and is not intended to be a comprehensive list of essential functions.
|Minimum Required||Preferred (Optional)|
|Education||Associates Degree||Bachelors Degree|
|Additional Detail||Equivalent work experience in healthcare, IT or related field may be considered in lieu of a degree.|
|Experience||More than 1 year and less than 3 years|
|Additional Detail||IT Helpdesk experience|
Customer service experience
Healthcare environment experience
|HDI (Help Desk Institute) Certification|
Skills and Abilities
Other combinations of formal education, training and experience may be considered.
|Date Posted||June 8, 2018|
|Date Closes||July 8, 2018|
|Located In||Denver, CO|