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Patient Access Associate I - Central Scheduler

SCL Health System Denver, CO

Job Description

Patient Access Associate I - Central Scheduler-18004246 


You bring your body, mind, heart and spirit to your work as a Patient Access Associate I Central Scheduler

Your compassion is tangible: whether your patient is 18 or 85, they feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support.

You're generous with your compassion, your empathy and especially your voice, because your opinion matters.

You're equally comfortable with patients, families, colleagues, mentors and technology. 

You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.


System Service: is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and Paid Time Off. We also offer financial wellness tools, retirement planning and even educational scholarships for the next generation.


Together we'll align mission and careers, values and workplace. We'll honor each other's dignity and surpass the standards we set. We'll encourage joy and take pride in our integrity.

We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing.

We're proud of what we know, which includes how much there is to learn.

That's what we're capable of together. Is this the œwe where you belong?

Your day

As a Patient Access Associate I Central Scheduler you know that every day is different, which is why you need to know how to:

·Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department.  Confirms patient information including demographic and insurance information. Utilizes 5 identifiers to ensure correct patient is selected. Creates an estimate if requested prior to securing the patient on the schedule. MSP questions answered and verified at each Registration if applicable.

·Educates patients on procedure preparations, appropriate dress requirements, special instructions as guided by the Scheduled Procedure Protocol. Reads and schedules patients based on the physician order and instruction.  Attaches the order to the appointment accordingly.

·Prioritizes work for optimal reimbursement and to avoid financial risk to both patient and hospital. Refers self-pay patients to financial counseling to secure the account. Informs patients and providers of out of network payer status if applicable.

·Acts as a liaison between the physician partner and the care site. 

·Coordinates patient encounter utilizing multiple system applications:  various scheduling applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository. 

Your experience

We hire people, not resumes. But we also expect excellence, which is why we require:

·         High School diploma or equivalent is required

·         Previous hospital/medical office, medical insurance and/or customer service experience, including one year previous experience specific to patient scheduling is preferred.


Your next move

Now that you know more about being a Patient Access Associate I Central Scheduler on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.



: Saint Joseph Hospital, Denver, CO

Primary Location

: CO-Denver/Boulder/Surrounding Areas-Denver
Department: SYS-SJD Patient Access


: Full-time


: Day Shift

Job Posting

: May 16, 2018, 6:33:41 PM
FTE: 1.0

 Administrative and Clerical Support


: Nicole Moyse

Job Details

Date Posted May 17, 2018
Date Closes June 16, 2018
Requisition 18004246
Located In Denver, CO
SOC Category 00-0000.00