Benefits Support Assistant
Department / Location: Benefits & Payroll / Corp. Administration / Lincoln
Assist Manager to compile and maintain records for use in employee benefits administration for NEBCO Inc. and associated companies by performing the following duties:
Essential Duties and Responsibilities include the following:
Abide by Company Safety Program and Policies, while performing duties safely.
Administers employee benefit programs in compliance with carrier contracts (e.g. enrolling new employees, explaining benefit options, organizing up to date benefit information, explaining benefit eligibility and payment issues, open enrollment, etc.) for the purpose of providing maximum coverage to employees.
Assists employees, beneficiaries and/or insurance providers for the purpose of verifying eligibility, conveying information and processing information/claims.
Communicates with employees, and insurance carriers for the purpose of distributing information, meeting deadlines and providing benefit expertise.
Coordinates and distributes documents for the purpose of providing updated information to the employee group, (e.g. open enrollment packets, new/change forms, fringe benefit packages, flyers, COBRA, FMLA and retirement forms, etc.) for the purpose of providing information.
Maintains a wide variety of benefit information (e.g. files, employee records, etc.) for the purpose of providing up-to-date reference and audit trail.
Processes a variety of information (e.g. COBRA, FMLA and retirement benefits, eligibility, enrollments, etc.) for the purpose of documenting and disseminating information to appropriate parties. Recognize the HIPAA regulations and how they impact on the various programs and processes.
Provides support input to manager for the purpose of recommending modifications and ensuring compliance for benefits programs.
Reconciles enrollment forms and billings to employee records (e.g. COBRA, disability, retirement, health, FMLA, etc.) for the purpose of ensuring accurate eligibility and payment information and complying with contract provisions.
Researches discrepancies between employee, payroll, benefit provider/s, and government agencies for the purpose of ensuring accuracy of records and eligible payments.
Determines any over - or under - payments of premiums and requests appropriate refunds or payments.
Assists Payroll Coordinator, as needed, for the purpose of ensuring an efficient and effective work environment. Assures confidentiality of all information relating to benefits and payroll.
Update, enter and retrieve data from automated payroll systems as needed.
Audit premium statements and make appropriate adjustments.
May assist in Human Resource support functions as needed.
Facilitate benefit orientations and explain benefit enrollment process and forms. Prepare and set up meetings designed to help employees obtain information and understanding of company benefits and other related incentive programs.
Other duties may be assigned.
Education and/or Experience:
High school equivalency and two year’s related work experience with group employee benefit programs administration is required, or equivalent combination of education and experience. Previous experience dealing with HIPAA regulations is helpful. Must have effective interpersonal skills. Must be self motivated and directed. Must understand the need to work in a team-oriented, collaborative, and confidential work environment focusing on accuracy and timeliness. Bilingual skills and previous payroll experience helpful but not necessary.
Bilingual skills—Spanish/English, helpful but not necessary. Ability to read and interpret documents such as technical manuals, procedural documentation and legal documents. Ability to write routine reports and correspondence. Ability to speak effectively before small groups of employees and managers of the organization. Strong written and oral communication skills. Must be able to present ideas in concise, user friendly language.
Solid understanding of business/accounting math skills required. Must be able to work with numbers and dates to complete reports. Identify and correct errors in a variety of mathematical computations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables.
Must have working experience of Microsoft Windows software. Previous benefits/human resource/accounting software preferred. The department uses Lawson software.
Licenses or other Certifications:
Must have a valid NE driver’s license with a good driving record to meet the company insurability program. Benefit certification is helpful but not necessary.
Other Skills and Abilities:
This is a confidential employee. Must be able to operate office equipment that support the benefit process—10 key adding machine, computer, typewriter, fax and envelop stuffer. Must have good communication skills and understand operating in a confidential, supportive work environment. Must focus on providing quality services while demonstrating a high degree of professionalism. Must have a sense of urgency to resolve issues according to sound prioritization skills. Must be able to demonstrate resourcefulness and good customer service skills. Must be flexible and able to prioritize and juggle multiple issues simultaneously while meeting strict deadlines. Must be able to arrange work schedule to accommodate employee meetings that could be early in the day or later in the day.
Must have good attention to detail, with excellent retention, analytical and problem solving skills.
While performing the duties of this job, the employee is frequently required to stoop, kneel, crouch, or crawl. The employee may be required to sit for extended periods of time. The employee is occasionally required to stand; walk; use hands and fingers to handle, or feel; reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Due to the nature of the business, must be able to respond to diverse work environments and locations. Position to be stationed at the Corporate offices at 1815 Y Street, Lincoln, NE location. Position does require travel requirements as needed to the field locations to provide benefit meetings and technical assistance to the users. This is a non-smoking campus.
Condition of Employment:
Candidate is required to meet the above qualifications, task frequency and PPE requirements. Approval of pre-employment reference & background checks, and post offer drug/alcohol testing with back screens (if required) are required as conditions of employment. This also applies to all transfers, fit-for-duty and return to work programs.
Due to the nature of the business, must be able to respond to diverse work environments and Nebraska locations.
Position will be subject to a background check & drug screen.
Benefits Support Assistant, Lincoln, NE
An EEO Employer
|Date Posted||September 10, 2018|
|Date Closes||October 10, 2018|
|Address||1815 Y Street|
|Located In||Lincoln, NE|
|Work At||Corp office, Lincoln, NE,|
|Department||Benefits & Payroll / Administration|
|Function||Employee Benefit Programs|
|Job Type||Full-time Employee|
|Compensation||Hourly Wage, $15.00 - $20.00, Based on Experience|
|Experience Level||Entry Level (0-2 yrs. experience)|
Hours may vary based on business meetings for employees
|Hours||40 hours per week; Normal Business Hours|
|SOC Category||13-1072.00 Compensation, Benefits, and Job Analysis Specialists|
|Name||Lin Blodgett, HR or Janeen Focht, Benefits & Payroll Manager|
|Address||1815 Y Street|
|City, State and Zip||Lincoln, NE 68501|
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