Manager - Advisor Compensation

Summary:

The primary responsibilities of this position are to manage the daily activities of the Compensation Processing team, a team responsible for processing accurate data necessary for representative payroll. Additional responsibilities include recommending, developing, and implementing improved processes, training team members, and department representation in firm projects that will impact the Compensation Department.   

Responsibilities:

• Manage daily activities of Compensation Processing team, including training staff, coordinating workflow, developing, and maintaining team metrics, making hiring decisions, conducting performance reviews, developing EIP goals, and initiating disciplinary action.
• Evaluate process controls and address gaps with the Compensation Processing team
• Analyze and resolve escalated research problems when necessary.
• Provide department representation in firm projects and/or acquisition efforts that may impact the Compensation Department
• Prepare, input, maintain and track commission batches from sponsor companies and representatives alike by coding with rep information, product information on the commission statement
• Prepares and reviews check deposits.
• Communicate and resolve with sponsors discrepancies in statements and payments received
• Formats excel spreadsheets for upload into commission system for processing to reps.
• Opens and routes incoming mail, answers correspondence, and prepares outgoing mail.
• Perform Quality Assurance on colleagues' work to ensure accuracy of the information entered into the commission's systems as batches are processed.
• Prepare processed batches each week for imaging into the Docupace System.
• Process and edit all downloaded batches on the Commission System to release commission batches into the Weekly Commission Cycle
• Provide situation-specific training and information to the Compensation team
• Manage the daily workflow of the Compensation team and ensure deadlines are met
• Manage team metrics to assist in identifying trends and workflow needs
• All other duties as assigned

Education Requirements:

• Bachelor's Degree from an accredited university in Finance or related field required

Basic Requirements:

• At least five years of experience processing Broker-Dealer back-office commissions  
• Must be proficient in the following: Microsoft Excel, Word, Outlook, and Teams.
• Must acquire and retain the knowledge of securities industry rules and best practices regarding Commission Processing and have strong organizational and time management skills.
• Must be team-oriented and client-focused.
• Excellent communications skills
• Ability to maintain confidentiality
• Ability to provide Quality Assurance testing and address concerns

Preferred Requirements:

• Advanced technical skills in Microsoft Excel.
• 5 - 6 years of industry experience
• 2 - 3 of supervisory experience