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Billing and Recovery Specialist

OrthoNebraska Omaha, NE

Job Description

OrthoNebraska is focused and dedicated to the complete care and treatment of the orthopaedic patient. As the area’s leading provider of orthopaedics, we committed to provide exceptional patient care with 24 beds, 12 operating rooms and clinic locations across Iowa, Nebraska and Missouri. OrthoNebraska offers comprehensive care that includes both surgical and non-surgical intervention and is supported by a range of sub-specialized providers. OrthoNebraska specializes in the diagnostic, surgical and rehabilitative needs of persons with musculoskeletal conditions. Our facilities are state-of-the-art and focused on high quality, cost effective care. Our staff is chosen for their experience and passion for outstanding patient care.



  • High school graduate or equivalent required.
  • Course work in accounting or medical records and general office experience preferred.


  • 1 to 2 years of previous general office work, strongly preferred.
  • Knowledge of operation (user level) personal computer programs.
  • Knowledge of medical terminology preferred.

Interpersonal Skills:

  • Must be able to demonstrate calm, rational thinking and clear communication when faced with deadlines and customer demands.
  • Must be capable of responding to frequent priority changes and multiple deadlines.
  • Team environment requires total participation by all members in problem solving and decision-making.
  • Must be able to work with a multitude of individuals from varying professions and non-professional backgrounds.
  • Able to communicate effectively to solve problems at the personal and unit level.

Job Responsibilities:

  • Evaluate information for processing according to office guidelines and procedures.
  • Enter assigned data into the hospital information system in accordance with policy and procedure
  • Conduct routine accuracy checks of selected data to ensure completeness and accuracy of data.
  • Effectively utilize time to provide efficient customer service.
  • Collect, record and audit data to ensure timely and accurate processing of paperwork to maximize reimbursement, and achieve improved customer satisfaction.
  • Maintain logs and summaries of all completed quality monitors, utilizing appropriate software packages.
  • Maintain a high level of knowledge regarding government compliance regulations.
  • Maintain up-to-date knowledge of all business office policies and procedures, team goals, department objectives and hospital strategic plans to maximize the decision making process.
  • Demonstrate working knowledge of billing functions on the hospital information system to continue to reduce receivables.
  • Review and track all private, state and federal regulations regarding reimbursement.
  • Monitor account activity for accurate compliance by payers.
  • Evaluate contractual postings to ensure proper billing to secondary payers.
  • Maintain current knowledge of private, state and federal contractual agreements, to ensure proper posting of payments and adjustments.
  • Review and initiate correspondence with third party payers to resolve discrepancies.
  • Resolve patient questions/complaints through written, verbal communication or through financial counseling.
  • Reconcile all accounts based on explanation of benefits, after posting of payments, to assure correct posting of payments to accounts.
  • Identify, document and report billing system errors.
  • Incumbent is expected to comply with safety policies and procedures, regulatory requirements such as OSHA and JCAHO and to participate in corporate wide and department safety activities


Only those candidates selected for an interview will be contacted.

Job Details

Date Posted August 8, 2017
Date Closes September 7, 2017
Address 2808 S. 143rd Plaza
Located In Omaha, NE
Department Patient Financial Services
Job Type Full-time Employee
Monday through Friday 8:00am to 4:30pm
Hours 40 hours per week
Positions Available 1
SOC Category 43-3021.00 Billing and Posting Clerks and Machine Operators
Zipcode 68144
Name Taylor Petersen
Address 2808 South 143rd Plaza
City, State and Zip Omaha, NE 68144
Phone 402-609-2000
FAX 402-609-2020

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • College Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Short-Term Disability
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Cafeteria / Food
  • Free Parking
  • Health Fair
  • Holiday Party
  • On-the-Job Training
  • Paid Holidays
  • Paid Vacations
  • Sick Leave
  • Unpaid Leaves of Absence
  • Wellness Program
At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • College Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • And More ...