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Service Team Manager

NorthStar Financial Services Group, LLC Hebron, KY

Job Description

Have you managed a team before? Do you enjoy customer service? Want to be part of an active growing company? We're looking for a Service Team Manager that will lead our service department and ensure our clients are getting top notch service! 

Job Duties Include: 
-Actively manage team members to ensure an unparalleled service experience 
-Measure and report performance metrics at the team and individual level
-Provide leadership and mentoring to team members 
-Continue to make recommendations to ensure continued improvements throughout the team
-Interact with advisors to resolve service concern and strength the relationship 

Requirements Needed: 
-Bachelor's Degree in Business related field or equivalent experience required
-Minimum of two year experience working in service manager position 
-Internal Industry Certification required within the first 90 days of employment

Enjoy day 1 benefits, 3 weeks PTO, Casual dress code, 9-11 company paid holidays and much more! Apply now to find out! 

Job Details

Date Posted May 15, 2019
Date Closes June 14, 2019
Requisition oHN59fws
Located In Hebron, KY
Department Customer Service
SOC Category 00-0000.00