Description

Our client is searching for an Employment Specialist with expertise in refugee and non-profit sector to join their team.  This team member will be responsible for assisting clients in identifying and obtaining suitable employment that aligns with their skillset. If you are seeking a career opportunity and want to make a difference, this is for you! 

Key Accountabilities

Provide employment case management and support:

• Ensure clients are thoroughly assessed, and then work to create an employability plan
• Help client troubleshoot any challenges and provide referrals when necessary to overcome barriers to employment
• Assist clients in developing individualized job search tools such as a resume
• Work with clients to identify appropriate employment opportunities by utilizing multiple job search tools or sources
• Refer clients to programs to help with skill development, English language acquisition, and/or vocational training
• Assist clients in preparing for interviews and attend interviews with them as needed
• Provide ongoing case management to ensure career development

Work with members of team and foster positive internal collaboration:

• Work with the mentoring programs within agency to connect clients to mentorships
• Collaborate with agency job developer to identify employment opportunities
• Communicate with team members to coordinate case management services in the case of Matching Grant clients but also for other clients as needed
• Ensure interpretation is arranged when necessary

Establish and leverage community partnerships:

• Attend local hiring events hosted by local businesses or community partners
• Work to foster positive relationship with partner organizations serving clients
• Attend meetings or networking events with other community partners
• Act on behalf of clients regarding their case when working with other organizations
• Maintain a positive, respectful demeanor during all contact with staff and the public

Documentation and Reporting:

• Create file for each client with all necessary documentation and ensure information is entered into program databases in a timely fashion
• Assist in compiling data and writing reports, including success stories
• Ensure compliance in protecting confidential client or agency information

Performance Metrics:

• Completed assessments and service plans for clients
•  Job searches performed and applications completed
•  Jobs obtained
•  Referrals completed for outside services to overcome barriers to employment

Qualifications

• Fluent in English as well as refugee language (Arabic, Burmese, Karen, Kurdish, Nepali or Somali) preferred
• 1-2 years experience in refugee employment services preferred
• 1-2 years experience with case management preferred
• Experience working with individuals from other cultures is preferred
• Ability to independently problem solve and proactively address challenges
• Very organized with strong attention to detail