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Commercial Lines CSR

Durham Staffing Solutions Omaha, NE

Job Description

Our client is searching for a Customer Service Rep with Commercial Lines expertise to join their fun, progressive and growing team.  The ideal team member will come from a small office environment, service a current book of business, and assist one or two producers/owners.  They also offer bonus potential on top of the base salary.     

The Customer Service Representative provides customer service to a variety of customers to include::
  • Responsible for facilitating new business transaction and servicing existing clients. 
  • Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. 
  • Handles calls and correspondence to assist clients with general service needs, including but not limited to, processing certificates of insurance, auto ID cards, endorsements and audits, entering applications, assembling policy books, pulling and checking policy forms for accuracy, and policy checking
  • Following agency procedures
  • Proficient with Microsoft Word, Excel. 

Property and Casualty Agent's license REQUIRED.

Job Details

Date Posted March 23, 2020
Date Closes April 22, 2020
Located In Omaha, NE
Function Provide customer service on commercial accounts
Job Type Full-time Employee
Compensation $35,000.00 - $50,000.00, Based on Experience
Experience Level Intermediate (3-7 yrs. experience)
Hours 40 hours per week
Start Date Immediately
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 68137
Name Personnel Consultant
Address 9140 West Dodge Road Suite 410
City, State and Zip Omaha, NE 68114
Phone (402) 827-8003
FAX (402) 827-8006

This job requires the following skills

  • Customer Service
  • Insurance Claims Processing - Auto
  • Insurance Claims Processing - Business, Workers Comp
  • Insurance Claims Processing - Group
  • Insurance Claims Processing - Homeowners, Renters, Condo
  • Insurance Claims Processing - Motorcycle, Boat, Rec. Vehicle
  • Insurance Claims Processing - Other Lines
  • Insurance Sales
  • Insurance Sales / Marketing - Auto
  • Insurance Sales / Marketing - Business, Workers Compensation
  • Insurance Sales / Marketing - Group
  • Insurance Sales / Marketing - Homeowners, Renters, Condo
  • Insurance Sales / Marketing - Motorcycle, Boat, Rec. Vehicle
  • Insurance Sales / Marketing - Other Lines
  • Finance / Insurance / Banking - Other Software
  • Account Management / Maintenance
  • Inside Sales / Customer Support

Course(s) relevant to the skills listed for this position