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Technical Training Specialist

Tigerpaw Software Bellevue, NE
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Job Description

 

Tigerpaw Software (www.tigerpawsoftware.com) is a commercial software development company that has been in business for over 30 years. We are a leader in our industry and provide software used daily by 35,000 people to build better businesses. We are looking for talented, professional people.

As Tigerpaw’s new Technical Training Specialist, you will be responsible for the following:

  • Conduct on-line web sessions to include but not limited to Quick Start curriculum, Ask the Expert sessions, client requested training, and coached implementation plans.
  • Coach customers on implementing Tigerpaw software within their organization
  • Provide classroom training for both clients and internal employees.
  • Responsible for writing and updating training related documentation and videos.
  • Cover sales support related functions as needed
  • Ability to travel occasionally for training or implementation purposes - 10% 

Requirements/Qualifications: 

  • 2+ years of training/presentation experience preferred 
  • B.S. or B.A. degree or related experience
  • Excellent presentation and customer service skills
  • Excellent written and oral communication skills, as well as strong organization skills
  • Basic understanding of CRM software a plus
  • Experience using Camtasia or other e-learning software a plus

Skills

  • Demonstrates ability to set goals, take action and achieve goals
  • Ability to manage multiple projects
  • Outstanding oral and written communication skills 
  • Able to manage difficult or complex situations and people with tact, confidence, and diplomacy
  • Able to function independently with a minimum of structure
  • Able to resolve problems and concerns related to tasks, projects, and assignments 

If you possess the necessary skills and experience, we can provide you with a great work environment and the ability to help grow a market-leading company. Salary and benefits based on experience.

Please email your resume with an attached cover letter indicating why you feel you would be an asset to Tigerpaw, and why this opportunity at Tigerpaw excites you. Email to skratochvil@tigerpawsoftware.com.

 

Job Details

Date Posted May 18, 2018
Date Closes June 17, 2018
Address 2201 Thurston Cir
Located In Bellevue, NE
Department Training
Function Software Technical Trainer
Job Type Full-time Employee
Compensation Salary, Based on Experience
Experience Level Entry Level (0-2 yrs. experience)
Shift Custom
Mon: 8 am to 5 pm
Tue: 8 am to 5 pm
Wed: 8 am to 5 pm
Thu: 8 am to 5 pm
Fri: 8 am to 5 pm
Hours 40 hours per week
Start Date Immediately
Positions Available 1
SOC Category 25-3099.00 Teachers and Instructors, All Other
Zipcode 68005
Name Suzy Kratochvil
Address 2201 Thurston Circle
City, State and Zip Bellevue, NE 68005
Phone (402) 592-4544

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Flexible Spending Accounts
  • Dental
  • Employee Assistance Program (EAP)
  • Maternity / Paternity / Family Leave
  • Medical
  • Supplemental Insurance
  • Bereavement Pay
  • Casual Dress
  • Free Parking
  • Holiday Party
  • Paid Holidays
  • Paid Vacations
  • Workout Facilities

This job requires the following skills

  • Microsoft - PowerPoint
  • Training Videos
  • Business Process Management
  • Consultant
  • Implementation Manager
At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Flexible Spending Accounts
  • Dental
  • Employee Assistance Program (EAP)
  • Maternity / Paternity / Family Leave
  • And More ...
Location