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Shelter Youth Worker

Childrens Square U.S.A. Council Bluffs, IA

Job Description

Full-time and Part-time Opportunities!



The Children’s Emergency Shelter located at Children’s Square USA provides short-term care and assistance for children ages birth through 17 years. Services include protective placement for children who need shelter to ensure their safety and well-being; transitional shelter stays for children awaiting other placement; and a safe haven for runaway and homeless youth.

Youth Workers in the Children’s Emergency Shelter work hands on with youth to teach life skills, model effective emotional management skills, provide behavior management and carry out treatment plans.  Youth Workers provide safety and supervision to groups of children during times when their normal living situation cannot be maintained. 

Open 24 hours a day, 7 days a week, The Children’s Emergency Shelter is a dynamic environment entirely focused on meeting the needs of children and youth in the community. The most successful candidates in this extremely fast-paced environment possess the following traits:

·         Compassion

·         Assertiveness

·         Adaptability to change

·         Strong organizational skills

·         Aptitude for  building positive relationships

·         Strong leadership qualities

·         Ability to act as a positive role model at all times

Employment in the Children’s Emergency Shelter provides excellent experience learning about the Child Welfare system, behavior management, and child development. Youth Workers receive extensive training in many areas including, but not limited to: First Aid & CPR, Crisis Intervention, Trauma Informed Care, Self Care Strategies, and Professional Boundaries.

As a Youth Worker, you will learn how to manage a crisis and utilize successful deescalation techniques.  You will lead groups designed to teach skills and help children learn to communicate and interact appropriately.  Most importantly, you’ll learn to build relationships with youth that help build a foundation for them to heal. 

Youth Workers benefit from a career ladder. Education and Experience determine starting pay, and with more training and experience, become eligible for raises.  

All employees must have a High School Diploma (or equivalent), pass criminal history, child abuse, and sex offender checks and complete a physical and TB test. 

Come start your career with us!


  • Teaches life skills daily and implements each student's treatment plan
  • Assists other Youth Workers in providing safety and ongoing supervision, counseling, teaching, and support of youth in the unit
  • Assists the team in ongoing documentation, communication, and monitoring of significant events of the youth and communicates this information to team members
  • Performs other duties as assigned


  • High school diploma or equivalent required
  • Bachelor's degree is preferred
  • One year of relevant experience preferred
  • Knowledge of child care practices, human growth, and development issues including an understanding of the range of treatment needed by the youth served
  • Strong written and verbal communication skills
  • Personal characteristics and experiential background that will provide appropriate care for children to win their respect, to guide them in their development, to manage a home for them effectively, and to participate in the overall treatment program designed for them
  • Necessary stamina and temperament to work with children and youth (birth – 18 years of age) who are experiencing crisis and/or emotional and/or behavioral disorders
  • Able to be trained in basic skills in first aid and the identification of medical need
  • Must be able to provide appropriate care and supervision of youth at all times
  • Must be able to follow and consistently implement the policies and procedures of the agency
  • Must be able to handle confidential information appropriately
  • Valid driver's license with a driving record that is insurable under agency’s insurance
  • If required and authorized to drive personal vehicle on agency business, must have automobile insurance that meets agency policy
  • Must be able to interact and work cooperatively and effectively with other personnel and clients
  • Must be able to show sensitivity and responsiveness to cultural and socioeconomic characteristics in the service population


Job Details

Date Posted May 1, 2019
Date Closes June 28, 2019
Address N 6th Street & Avenue E
Located In Council Bluffs, IA
Job Type Full-time Employee
Start Date Immediately
SOC Category 11-9151.00 Social and Community Service Managers
Zipcode 51502
Name Human Resources
Address PO Box 8-C
City, State and Zip Council Bluffs, IA 51502
FAX (712) 323-6968

This job offers the following benefits

  • 403(b) Retirement Savings Plan
  • Dental
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Maternity / Paternity / Family Leave
  • Medical
  • Prescription Drug Plan
  • Vision
  • Casual Dress
  • Free Parking
  • Nursing Facilities
  • Paid Holidays
  • Paid Vacations

This job requires the following skills

  • Ability to Work Under Pressure
  • Excellent Team Member
  • Positive Attitude
  • Problem Resolution
  • Strong Flexibility / Adaptability
  • Strong Time Management

This job is related other jobs in these career categories

At a Glance
Enjoy these benefits
  • 403(b) Retirement Savings Plan
  • Dental
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Maternity / Paternity / Family Leave
  • And More ...