CSS Staffing has an open position with our client for a Project Manager with Business Analyst Experience. Our client has an immediate need for a highly driven, self-motivated professional, with great passion to support the growing demand for the services of their mobile application.
Gain a deep understanding of the mobile application with the ability to guide and on onboard new shippers into the business
Quickly learn freight lifecycle, shipper & carrier customer base, to build an understanding of the business
Develop and document an efficient implementation process for new shippers, identifying key success factors to ensure a smooth transition onto the platform.
Identify repeatable quality assurance tasks, addressing potential gaps and confirming a successful onboarding experience
Investigate and recommend tools for streamlined onboarding
For each implementation, establish and manage priorities, timelines, and deliverables
Serve as primary point of contact, taking ownership of the implementation process, including reported issues and follow-up items. Anticipate each implementation partner will need significant guidance
Engage stakeholders at appropriate stages to ensure onboarding is moving forward with useful outcomes
Provide meaningful progress communication that will allow stakeholders to make course corrections as appropriate
The Ideal Candidate will have:
5 years Project Management experience utilizing a tool such as MS Project or JIRA to manage implementation lifecycle
Detail oriented with the ability to collect and analyze data, evaluate information and systems and draw logical conclusions
Ability to work independently, organize, prioritize, and handle multiple tasks in order to meet deadlines
Strong organizational and time management skills, with excellent follow-through
High energy with solid commitment to client service, teamwork, and desire to succeed