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Robotic Systems Engineer

ACIETA Buffalo, NY

Acieta is hiring for a few Robotic Systems Engineer for our location in Buffalo, NY. This role will provide robotic programming, technical expertise necessary to support quality integration, assistance/start-up, and customer training associated with the company’s products on-time and on-budget. This role will also ensure meeting traditional customer service expectations of customers of induction products, support our customer on-site or off-site with the ability to make technical decisions, as well as discretionary and independent judgment decisions at any time necessary while maintaining all communication with the project manager.

 Duties and Responsibilities:

  • Provide the technical expertise required for integration, programming, assistance, service of robotic cells including planning/writing of programming code as necessary and ensure the end-product meets functional goals expected of the product on required schedules.
  • Help control costs associated with support of the product and project commitments to meet budgeted guidelines by successfully managing a workplan.
  • Work with Integration Managers, Shop Team Leads/Supervisors and Production Manager to provide support of projects in the shop. Also, when assigned as the “lead” to projects, keep the Integration Supervisor informed on the status of the project whether it is in-house or on-site.
  • Ensure all projects documentation (Tech Checklist, Integration QC Sheets, Operator Instructions, etc.) is completed and saved in the correct location for each project.
  • Make timely recommendations to other departments to achieve quality improvements or lowering of design, build, and programming costs.
  • Draw from experience of testing and operating products; training programs; or customer inputs.
  • Assist in handling incoming calls for service assistance or parts orders consistent with the company's Spare Parts Order Policy or other comparable policies, as well as performing on-site services.
  • Maintain a policy that if Acieta built assisted equipment and in production at customer's site, it receives highest priority attention for service unless instructed otherwise by Acieta management.
  • Keep Acieta Integration Manager informed daily of customer complaints or dissatisfaction.
  • Follow all established customer service procedures and practices (i.e., telephone log of service calls, trip report log and file, reference file of Service Manuals, and "Engineering Bulletins" from Fanuc or other robot vendors) to maintain an orderly reference file in Customer Service Office. This also includes the necessity to maintain a clearly documented record of software files for his/her project that can be easily accessed by any technician to restore a cell in the field.
  • Utilize various software programs available within Acieta to assist with the computer utilization goals of the company.
  • May be required to back up other techs on larger projects and assist the lead tech on projects where required.
  • Must show proficiency in setting up a robot including but not limited to IRS, I/O configuration, Mastering, Aux axis, etc.; setup and application of DCS with Safe I/O in all levels of robotic system recovery.
  • Train customers on the use and operation of robotic cells either on-site or at Acieta.
  • Attend and successfully complete specific application Fanuc training classes.
  • Work with all robot technicians to transfer any new technical information that has been received or learned in the shop, field, or training class.
  • Carry out other tasks and assignments as requested by the immediate supervisor.


  • Associate degree (A.A.) or equivalent from two-year college or technical school offering specialized robotic training; or two years or more related experience and/or training; or equivalent combination of education and experience.
  • 3-5 years of experience with FANUC robots
Instant Answers
providedProvided by company
Full-time Employee
Date Posted August 4, 2022
Date Closes October 3, 2022
Located In Buffalo, NY
Job Type Full-time Employee
Shift Custom
SOC Category 49-9041.00 Industrial Machinery Mechanics
Zipcode 14201

This job requires the following skills

  • Industrial Maintenance Mechanic
  • Industrial Instrument Repair and Maintenance

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