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Housekeeping Office Coordinator/ Dispatch

Ameristar Casino (Penn Entertainment) Black Hawk, CO

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Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!


Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)

  • $1,500Retention bonus offered for all newly hired hourly positions Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)
  • Non-Accrued Additional Time Off After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the grant date)
  • Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
  • Free Costco or Sams Club membership after 90 days of employment
  • $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) for Team Members who refer new applicants.
  • Discounted bus tickets
  • Hot meal served by the Leadership team once a month
  • 20%discount for Starbucks, Ara Spa, and all food outlets
  • 100%Colorado Gaming License reimbursement after90days of employment
  • Hotel discounts available at all43 PENNproperties, plus discounts on goods and services (including Barstool merch)
  • Education reimbursement program and Annual Scholarship Program
  • Career development opportunities

Responsibilities include:

  • Types memos, letters, reports and materials as assigned by supervisor.
  • Maintains departmental files.
  • Designates Room Attendant work assignments.
  • Receives incoming calls from guest rooms and dispatches maintenance personnel as required.
  • Responsible for computer data entry of all work orders and inspections.
  • Maintains lost and found dispatch logs.
  • Physically performs key checks and lost key searches.
  • Maintains an orderly work area.
  • Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.
  • Maintains cleanliness of office.
  • Organizes supply closet items.
  • Prepares departmental line-up.
  • Maintains message boards in pre-shift area.
  • Knowledge of Microsoft Office, Excel and Outlook preferred.
  • Ability to remain highly organized.
  • Demonstrate strong multitasking skills
  • Demonstrate strong verbal/written communication skills.
  • Demonstrate strong customer service skills.
  • Ability to sustain a high level of confidentiality and professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Ability to provide excellent customer service skills.
  • Highly organized and detail-oriented.
  • High school diploma or equivalent is required.
  • One year hotel housekeeping and/or clerical experience preferred.


Weve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

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Equal Opportunity Employer

STARTING SALARY:Starting at $20.00 per hour
Instant Answers
providedProvided by company
Full-time Employee
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Date Posted February 7, 2024
Date Closes April 3, 2024
Requisition 2024-116130
Located In Black hawk, CO
Job Type Full-time Employee
SOC Category 00-0000.00

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