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Ameristar Casino Council Bluffs Council Bluffs, IA


Don't just work. Work Happy.


A career in gaming? At Ameristar Council Bluffs Casino Hotel, we think youll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.

Up to $1500 Sign on Bonus


  • Provides excellent customer service to internal and external guests.
  • Greets others on property in a friendly, helpful, and professional manner.
  • Responds to reasonable guest requests or places guests in contact with appropriate person for assistance.
  • Adhere to standards and operating procedures as outlined in the Ameristar Housekeeping Manual.
  • Able to perform all duties associated with Guest Room Attendants
  • Adheres to safe handling of all chemicals.
  • Reports any safety issues to Housekeeping leadership.
  • Is compliant with uniform and appearance standards while on duty.
  • Attends all regular departmental meetings as well as other related meetings.
  • Follows the established protocol when entering and cleaning guest rooms.
  • Maintains linen and guest supplies in the linen storage areas.
  • Responsible for cleaning the hotel public areas.
  • Replenishes linen and guest supplies in the housekeeping closets.
  • Collects used linen from the housekeeping room attendant carts and transports linen to the closet.
  • Empty trash daily.
  • Assist with housekeeping requests as needed.
  • Reports damage, improvement, or repair issues in the guest rooms or hotel area to the appropriate authority.


- High School Diploma or equivalent preferred.

- Ability to maintain a high level of confidentiality and professionalism.

- Must have strong customer service and communication skills.

- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

- Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.

Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer


Starting at $15 per hour

Didn't find your answer? Log in to ask a question!
Date Posted May 15, 2022
Date Closes May 30, 2022
Requisition 2021-88037
Located In Council bluffs, IA
SOC Category 00-0000.00

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