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Busperson - Heritage Buffet (PT)

Ameristar Casino Council Bluffs Council Bluffs, IA

Job Description



Don't just work. Work Happy.


A career in gaming? At Ameristar Council Bluffs Casino Hotel, we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.

  • Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.
  • Adheres to established department and property policies and procedures regarding guest service standards.
  • Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. 
  • Removes dirty dishes, solid linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary.
  • Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications.
  • Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required.
  • Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. 
  • Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. 
  • Deep cleans restaurant equipment (e.g., coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required.
  • Maintains equipment as required in accordance with established guidelines and safety procedures.
  • Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures. 
  • Resolves service issues according to established guidelines.
  • Assists in Bar/Beverage set-up.
  • Maintains strict confidentiality in all company matters.

  • High School Diploma or GED equivalent.
  • Prior customer service experience in a fast-paced environment preferred.
  • Must have excellent customer service/communication skills.
  • Must be able to read, write, understand, and speak English.
  • Must have basic math skills, including the ability to add and subtract.
  • Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what were about!




Equal Opportunity Employer


Not ready to apply? Connect with us for general consideration.

Job Details

Date Posted April 1, 2020
Date Closes April 16, 2020
Requisition 2020-71556
Located In Council bluffs, IA
SOC Category 00-0000.00