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Ameristar Casino Council Bluffs Council Bluffs, IA

Job Description

To create and provide Ameristar guests with the finest, following prescribed Ameristar Signature Sequence of Service standards.

    • Adhere to all Guest service essentials for the position.
    • Interact with each guest through open and friendly communication.
    • Pre-bus, clear, and reset tables utilizing Ameristar standards and Signature Sequence of Service.
    • Serve Guests food and beverages when required.
    • Respond to Guest requests or place Guest in contact with appropriate person for assistance.
    • Ensure all tables and dining area are immaculately clean and properly set.
    • Must successfully complete a TiPS training class within 45 days.
    • Uphold Ameristar quality standards of all food and beverage.
    • Abide by Health Department, Steritech, and all safety standards.
    • Ensure all established cost controls are followed .
    • Demonstrate a complete knowledge of menus; items, pricing, ingredients, cooking methods, and service techniques.
    • Responsible for all routine side-work; opening, during-service, closing functions and checklists, etc.
    • Responsible for non-routine side-work as assigned by manager; deep cleaning, preventive maintenance, Steritech preparation, etc.
    • Interact with fellow Team Members in a cooperative manner.
    • Communicate clearly using appropriate language and conduct when engaging Guests and Team Members .
    • Attend all required training classes and meetings.
    • Adhere to all state gaming regulations and liquor laws.
    • This is a uniformed position, which requires the Team Member be in compliance with the uniformed appearance standards while on duty.
    • Have a complete knowledge of Materials Safety Data Sheets location, cleaning products, equipment, PPE (personal protection equipment), and supplies.



  • High school diploma or certificate from Educational Institute.

Photo - Council Bluffs

Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.


Ameristar Council Bluffs

2200 River Road

Council Bluffs, IA 51501

Job Details

Date Posted May 21, 2019
Date Closes June 5, 2019
Requisition 2019-41422
Located In Council bluffs, IA
Work At Ameristar Casino Hotel
SOC Category 00-0000.00