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Ameristar Casino Council Bluffs Council Bluffs, IA

Job Description

The room attendant is responsible for the day to day cleanliness of guest rooms assigned to the housekeeping department. Ensure clean, organized and attractive guest rooms for guests by performing the following duties


  • Maintain AAA Four Diamond requirements and standards.
  • Adhere to standards and operating procedures as outlined in the Ameristar Housekeeping Manual.
  • Fills all reasonable guest requests and directs the guest to the appropriate person for assistance.
  • Able to perform all job descriptions that report to your position.
  • Adhere to safe handling of all chemicals.
  • Report any safety issues to the Housekeeping Supervisor or Housekeeping Manager.
  • Adheres to the uniform standards.
  • Attends all regular departmental meetings as well as other related meetings.
  • Follow the established protocol when entering and cleaning guest rooms.
  • Clean and service guest rooms as outlined in the Housekeeping training manual.
  • Report room status on room attendant sheets.
  • Restock Housekeeping room attendant carts with guest supplies and chemicals.
  • Maintain Housekeeping room attendant carts and work areas in an orderly and neat manner.
  • Report damage, improvement or repair issues in the guest rooms or hotel area to the appropriate Housekeeping Supervisor or Housekeeping Manager.

  • High School Diploma or equivalent preferred
  • Six (6) months previous cleaning experience preferred

Photo - Council Bluffs

Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.


Ameristar Council Bluffs

2200 River Road

Council Bluffs, IA 51501

Job Details

Date Posted April 24, 2019
Date Closes May 9, 2019
Requisition 2019-41422
Located In Council bluffs, IA
Work At Ameristar Casino Hotel
SOC Category 00-0000.00