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Ameristar Casino Council Bluffs Council Bluffs, IA

Job Description

This position is responsible to perform maintenance duties within the specified trade skills in all casino areas.

  • Repair and maintain HVAC systems
  • Replace damaged ceiling tiles, floor tiles, and wall coverings
  • Perform preventative maintenance to equipment on a scheduled basis
  • Handle routine calls, prioritized by guest service needs
  • Plumbing, drywall repair, carpenter functions, special trade.
  • Perform related duties as assigned by the Facilities Manager and Director of Security/Facilities


  • Knowledge of general maintenance procedures and training or experience in the field
  • Current valid driver's license
  • Driving record must meet driver eligibility requirements of Ameristar's insurance policy
  • Current Team Member that does not meet the driving requirements based on MVR updates will be subject to review
  • Ability to share or divide attention among several ongoing activities, projects or assignments
  • Strong customer service skills
  • Ability to work effectively independently and as part of a team
  • Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies
  • Must be able to work flexible hours including evenings, weekends, holidays
  • Excellent verbal and written communications skills.
  • Knowledgeable of applicable federal, state, and local regulations.
  • Strong customer service skills
  • Ability to sustain a high level of confidentiality and professionalism.
  • Ability to work with multiple deadlines and projects simultaneously in a fast-paced, changing environment
  • Commitment to quality customer service and ability to exemplify the culture and values of Pinnacle
  • Possesses the ability to adapt and to solve problems proactively and creatively
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with projects and assignments
  • Ability to work independently and collaboratively and communicate effectively with team members at all levels of the organizations.
  • Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal. 
  • Highly organized and detail oriented.
  • Uses time efficiently and effectively to manage priorities.
  • Deals with simple and complex concepts effectively.
  • Ability to identify circumstances or incidents that require the notification and/or approval of others. 
  • Must successfully pass background check.
  • Must successfully pass an alcohol and drug screening.
  • Must be eighteen (18) years of age.


  • High school diploma or certificate from educational institute
  • 3 years related experience preferred

Photo - Council Bluffs

Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.


Ameristar Council Bluffs

2200 River Road

Council Bluffs, IA 51501

Job Details

Date Posted April 22, 2019
Date Closes May 7, 2019
Requisition 2019-41422
Located In Council bluffs, IA
Work At Ameristar Casino Hotel
SOC Category 00-0000.00