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Ameristar Casino Council Bluffs Council Bluffs, IA

Job Description

To provide outstanding guest service, both internal and external. Safeguard company funds, while maintaining accurate accountability of funds. Must have a thorough knowledge of Internal Controls, and ability to adhere to them.

  • Adhere to guest service requirement listed above.
  • Maintains a positive attitude at all times, supporting the policies of Ameristar Casino.
  • Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity.
  • This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty.
  • Adhere to established department and property policies and procedures, including but not limited to: Standards of Conduct, attendance, appearance, cash handling, confidentiality, safety, and sanitation.
  • Assure the security of company funds.
  • Responsible for the purchase of all funds retrieved from the count team.
  • Generate outside banking deposits.
  • Responsible for the accurate counting of cashier tills returned.
  • Balance the vaults impress totals.
  • Maintain and assure proper routing of the department's paperwork.
  • Maintain and balance the kiosks, AEB, cash dispensers, and recycler.
  • Act as a Casino Services Cashier on an as needed basis.
  • Answer questions and assist cashiers when necessary.
  • Complete chip fill and credit requests from table games.
  • Complete jackpot's as requested by the slot department.
  • Maintain a 9.0 in friendliness on monthly JDPower scores.

  • Previous experience with Excel.
  • Excellent verbal and written communication skills.
  • Cash handling experience preferred.
  • Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies
  • Ability to identify circumstances or incidents that require the notification and/or approval of others
  • Ability to work flexible hours including evenings, weekends, holidays
  • Excellent Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm.

Photo - Council Bluffs

Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.


Ameristar Council Bluffs

2200 River Road

Council Bluffs, IA 51501

Job Details

Date Posted March 19, 2019
Date Closes April 3, 2019
Requisition 2019-41422
Located In Council bluffs, IA
Work At Ameristar Casino Hotel
SOC Category 00-0000.00