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Ameristar Casino Council Bluffs Council Bluffs, IA

Job Description

To serve food and beverages to Guests in a timely, efficient, and courteous manner, following prescribed Ameristar Signature Sequence of Service standards. 


Must successfully complete a TiPS training class within 45 days


Uphold quality standards of all food and beverages


Serve Guests and anticipate their needs utilizing Ameristar standards and Signature Sequence of Service


Respond to Guest requests or place Guest in contact with appropriate person for assistance


Demonstrate a complete knowledge of menus; items, pricing, ingredients, cooking methods, and service techniques


Communicate clearly using appropriate language and conduct when engaging Guests and Team Members


Interact with fellow Team Members in a cooperative manner


Ensure all tables and dining area are clean and properly set


Abide by Health Department, Steritech, and all safety standards


Ensure all established cost controls are followed


Responsible for all routine side-work; opening, during-service, closing, and checklists, etc


Responsible for non-routine side-work as assigned by manager; deep cleaning, preventive maintenance, Steritech preparation, etc


Attend all required training classes and meetings


Adhere to all state gaming regulations and liquor laws


Have a complete knowledge of Materials Safety Data Sheets location, cleaning products, equipment, PPE (personal protection equipment), and supplies


Adhere to established department and property policies and procedures including, but not limited to, Standards of Conduct, attendance, appearance, cash handling, confidentiality, safety, and sanitation

One (1) year experience as a server in a dining establishment desired


Strong organizational skills and excellent attention to detail


Able to perform basic math skills during the task of self-banking


Must have excellent Guest service skills; outgoing personality, demonstrating friendliness and enthusiasm


Able to communicate effectively to Guests, Team Members, and leaders


Able to work flexible hours: nights, weekends, and holiday


Ability to effectively work independently and as part of a team


Must be able to work at a fast pace with a sense of urgency


Ability to follow all policies and procedures including, but not limited to, attendance, appearance, safety, and security policies


Ability to accept direction and coaching from supervisory team and adjust behaviors accordingly

Photo - Council Bluffs

Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.


Ameristar Council Bluffs

2200 River Road

Council Bluffs, IA 51501

Job Details

Date Posted December 14, 2018
Date Closes December 29, 2018
Requisition 2018-36158
Located In Council bluffs, IA
Work At Ameristar Casino Hotel
SOC Category 00-0000.00