Our philosophy at Ameristar Casino is to proudly deliver a quality guest experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities. Because of this philosophy, it is critical that all team members understand the importance of excellent guest service. All of our positions, whether corporate, back of house, management, or front of house require a friendly persona and a willingness to interact and provide fun, professional and friendly guest service. Guests are not our only customers; fellow team members are our internal customers as well. By joining the Ameristar team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team, at all times.
Safety is a core value at Ameristar Casinos. The ability to work safely and prevent personal injury is a key job requirement of every position. Each Team Member is also expected to be committed to the safety of fellow team members and our guests and demonstrate that commitment through daily actions.
Adhere to all Guest service essentials for the position
Uphold Ameristar quality standards of all food and beverage
Abide by Health Department, Steritech, and all safety standards
Ensure all established cost controls are followed
Demonstrate a complete knowledge of menus; items, pricing, ingredients, cooking methods, and service techniques
Responsible for all routine side-work; opening, during-service, closing functions and checklists, etc.
Responsible for non-routine side-work as assigned by manager; deep cleaning, preventive maintenance, Steritech preparation, etc.
Interact with fellow Team Members in a cooperative manner
Communicate clearly using appropriate language and conduct when engaging Guests and Team Members
Attend all required training classes and meetings
Adhere to all state gaming regulations and liquor laws
This is a uniformed position, which requires the Team Member be in compliance with the uniformed appearance standards while on duty
Have a complete knowledge of Materials Safety Data Sheets location, cleaning products, equipment, PPE (personal protection equipment), and supplies
Ability to follow all policies and procedures including but not limited to attendance, appearance, safety and security policies
Ability to accept direction and coaching from supervisory team, and adjust behaviors accordingly
Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.
Ameristar Council Bluffs
2200 River Road
Council Bluffs, IA 51501
|Date Posted||December 12, 2018|
|Date Closes||December 27, 2018|
|Located In||Council bluffs, IA|
|Work At||Ameristar Casino Hotel|