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Ameristar Casino Council Bluffs Council Bluffs, IA

Job Description

Are you a team player with excellent attention to detail?  Do you provide outstanding guest service? 



Can you assist with exceptional property cleanliness?  Would you enjoy working for an AAA Four Diamond property?


As a Custodial Attendant you will be responsible for the overall cleanliness of public spaces, casino, restrooms, and restaurants.


If you are seeking to join a winning team at the Best Casino Entertainment Company in the World, Ameristar Council Bluffs is your destination!

Adhere to established department and property policies and procedures regarding guest service standards


Clean restrooms. mirrors, sinks, counter tops, cigarette urns and toilets


Empty trash bins and pick up loose papers from floors, sinks and counter tops as well as sweep and mop floors.


Remove all trash to exterior trash points


Remove snow for trash run


Replace toilet tissue and refill paper towel dispensers


Replace toilet tissue and refill paper towel dispensers


Clean and polish all furniture, marble, brass, brass floor plates, and entrance door brass and kick door brass plates


Clean brass, lighting, walls and carpeting


Clean and dust all lighting and lampshades


Vacuum flooring, clean windows, clean window ledges and clean team member restaurant floors, and sanitizes all guest and team member areas


Respond to reasonable guest requests or place guest in contact with appropriate person for assistance


Maintain AAA Four Diamond requirements and standards. 


Adhere to standards and operating procedures as outlined in the Ameristar EVS Manual.


This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty


Be familiar with and ensure safe and proper use of all equipment and chemicals.  


Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos


Maintain a high level of professional appearance, demeanor, ethics, and image of self.


Perform other duties assigned by the department Manager, Lead Supervisor and Shift Supervisor on duty

High school diploma or certificate from Educational Institute


Must have (6) months years experience in the cleaning field


Must be able to speak local language and communicate easily


Ability to share or divide attention among several ongoing activities, projects or assignments


Must have excellent interpersonal skills


Must have excellent organizational skills


Strong guest service skills


Knowledgeable of applicable federal, state, and local regulations


Ability to sustain a high level of confidentiality and professionalism.


Ability to obtain support for ideas and actions from peers or superiors in order to accomplish a task or goal


Ability to work flexible hours including evenings, weekends, holidays


Ability to work at a fast pace with a sense of urgency


Ability to complete training or certification required by the position


Excellent Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm


Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.

Photo - Council Bluffs

Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.


Ameristar Council Bluffs

2200 River Road

Council Bluffs, IA 51501

Job Details

Date Posted November 16, 2018
Date Closes December 1, 2018
Requisition 2018-35089
Located In Council bluffs, IA
Work At Ameristar Casino Hotel
SOC Category 00-0000.00