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Ameristar Casino Council Bluffs Council Bluffs, IA

Job Description

Maintain the orderly and efficient operation of the F&B department through the performance of office duties and assistance to the F&B Director, Assistant F&B Director, and Executive Chef.  Assistance is also provided to other direct reports to the Director as time permits after completing duties described in this job description.  Lead the passionate charge for excellence in food quality and service, every time.

Maintains a positive attitude at all times, supporting the policies of Ameristar Casino.


Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity. 


This is a non uniformed position, which requires that team members are in compliance with non uniformed appearance standards while on duty.


Perform administrative tasks including but not limited to data entry, calendar maintenance, copying, and filing as directed by the F & B Executive Team.


Perform weekly supply inventories and requisition the minimum amount of supplies required to keep the office running and maintain the F&B Administration Department checkbook. 


Take and distribute meeting minutes for all Food and Beverage meetings and any other meetings as requested


Monitor and maintain salaried team member coaching summaries and files weekly.


Utilize HR Database to assist F&B Management Team with Team Member data; prepare applicable reports and related correspondence


Maintain the morale of the department through open communication and teamwork by deploying targeted communication strategies that inform and build support 


Work with all departments to improve both the Guest and Team Member experience


Adhere to established department and property policies and procedures, including but not limited to: Standards of Conduct, attendance, appearance, cash handling, confidentiality, safety, and sanitation

High school diploma or certificate from Educational Institute; some college preferred


Must have three (3) years experience in the clerical field


Some food and beverage experience preferred


Strong problem solving, mediation, coaching, and consulting skills.


Excellent verbal and written business communication skills and strong time management skills.


Knowledgeable of applicable federal, state, and local regulations.


Fully Competent in Microsoft Office


Ability to share or divide attention among several ongoing activities, projects or assignments


Ability to interpret and explain company policies and procedures to others


Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies


Ability to obtain support for ideas and actions from peers or superiors in order to accomplish a task or goal 


Ability to identify circumstances or incidents that require the notification and/or approval of others


Ability to work flexible hours including evenings, weekends, holidays


Ability to work at a fast pace with a sense of urgency 


Ability to complete training or certification required by the position


Excellent Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm

Photo - Council Bluffs

Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.


Ameristar Council Bluffs

2200 River Road

Council Bluffs, IA 51501

Job Details

Date Posted August 18, 2018
Date Closes September 2, 2018
Requisition 2018-31932
Located In Council bluffs, IA
Work At Ameristar Casino Hotel
SOC Category 00-0000.00